An experienced professional with 13+ years of experience in Automations using RPA (UiPath & Blue prism Business analyst), Project management, Portfolio management, Digital transformation, Tech Implementations, RPA & Automation profiles with knowledge of different business domain knowledge. Key areas of specialised knowledge are Digital transformations, CRM implementations, Banking, Insurance, Healthcare, enterprise implementations) LEAN & SIX sigma green belt certified.
Digital transformation, RPA Automations (UiPath, Blue prism), Agile, Talisma CRM, SAP CRM (Functional), MS Office, MS Visio, SDLC, KPI Tracking, Customer management, reimplementation, Change request management, Strong documentation, PDD, SDD, URS, FRS, BRD, FRD and other artefacts for any tech implementations SQL, MS office, MPP