Ajith Menon P N
Bengaluru
Summary
Results-driven leader with extensive experience in sales and customer service. Skilled in developing training programs and implementing upselling strategies to enhance team performance. Proven success in closing high-profile leads and utilizing marketing insights to improve outcomes. Expertise includes performance monitoring and effective delegation to motivate teams.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Project Lead & Recruiter
Prime Focus Technologies
- Identified and attracted talent to align with project objectives.
- Trained new associates on processes and reviewed team performance to ensure project standards.
- Prepared roster, tracked attendance, and coordinated with HR for payroll processing.
Team Leader, Sales Operations
SaveBySwitching Global Solutions (P) Ltd.
Bangalore
03.2020 - Current
- Led Sales Operations team in collaboration with UK-based telecom provider to deliver TV, broadband, voice, mobile, and SIM services.
- The primary focus is to comprehend the supplier's requirements and ensure the secure transfer of customer information.
- Updating detailed business and sales records accurately and promptly for reliable reference.
- Utilized networking and marketing skills to enhance company reputation and client appeal.
- Created and implemented monthly KPI targets to motivate team and drive achievement.
- UK-based Telecom provider that offers TV, Broadband, Voice, Mobile, and SIM services through Comparison Technologies' platform.
- Monitored sales organization's compliance with corporate standards of record-keeping for customer personal information, sales records and validation reports.
- Monitored accuracy and distribution of sales reports, recommending new tools or revisions to existing reports.
- Trained team members in proper data entry and contract execution within available electronic tools and platforms, demonstrating streamlined sales practices.
Team Leader
Prime Focus Technologies
Bangalore
02.2014 - 01.2018
- Managed digitization, quality control, and localization processes for OTT platform services, ensuring high-quality content delivery.
- Coordinated workflow among team members to ensure timely task completion.
- Led team meetings to discuss project status and resolve issues.
- Mentored junior staff on best practices and operational procedures.
Education
BBA - Management
IEC University
Himachal Pradesh08-2020
Diploma in Aviation, Tourism And Hospitality Management - Hospitality And Aviation
Punjab Technical University
Palakkad, Kerala03-2010
Class 12th -
Technical Higher Secondary School
Palakkad, Kerala03-2009
Skills
- Team leadership
- Team development
- Project oversight
- Sales strategy
- Performance metrics
- Process improvement
- Data analysis
Hobbies and Interests
- Watching and Playing Football
- Movie/Series Watching
- Fishing
- Dancing
Personal Information
Date of Birth: 01/09/91
Languages
English
Proficient (C2)
C2
Malayalam
Native
Native
Tamil
Proficient (C2)
C2
Kannada
Proficient (C2)
C2
Hindi
Upper Intermediate (B2)
B2
Certification
- AWS Media Services
- Red Cross - First Aid & BLS
Timeline
Team Leader, Sales Operations
SaveBySwitching Global Solutions (P) Ltd.
03.2020 - Current
Team Leader
Prime Focus Technologies
02.2014 - 01.2018
Project Lead & Recruiter
Prime Focus Technologies
BBA - Management
IEC University
Diploma in Aviation, Tourism And Hospitality Management - Hospitality And Aviation
Punjab Technical University
Class 12th -
Technical Higher Secondary School