Ajith TS
Thrissur
Summary
I am an IT enthusiast with 10 years of experience in multiple domains. Now seeking challenging position as Technical support Specialist or System Engineer\Administrator where my skills can be utilized to achieve business goals of the company and enhancing their security through the effective utilization of information technology tools and the wealth of knowledge I have acquired over the years.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Technical Specialist
Softcell Technologies Global Pvt Ltd
Kochi
10.2021 - 11.2023
- Worked as Identity and Access Management Facility Management Engineer for South Indian Bank.
- Assisted implementation team for faster execution of the Project and to resolve technical challenges arised by applying the skills and knowledge acquired over the past years and thus avoided further delay for achieving the project milestone.
- Guided sub-ordinate Engineer for ongoing and upcoming technical and non-technical activities and helped to resolve technical issues and thus reduced support calls by 10%.
- Received superiors' appreciation for reducing the project cost further by initiating meetings with implementation team and got customer appreciation for effective involvement in the project.
Network Security Engineer
ValueMentor Infosec Pvt Ltd
Thrissur
04.2020 - 09.2021
- Fixed vulnerabilities found in VA report related to application, OS (Windows, Linux) etc. for foreign customer.
- Implemented measures to satisfy RBI guidelines for domestic Bank customers and implemented tools to meet PCI DSS compliance for foreign customers.
- Conducted firewall configuration review and OS hardening project for Bank and provided the reports and thus securing Bank infrastructure and increasing productivity by 10%.
- Managed technical escalations and provided technical support assistance for sub-ordinate Engineer to resolve the issues faced during support period thus helped customer by provided a faster resolution by 10%.
- Managed internal calls as well as external Projects successfully.
- Effectively co-ordinated in shifting of Office, upgrading of employee PC hardware and thus ensured smooth working of Office.
System Administrator
Soffit Infrastructure Services Pvt Ltd
Kochi
06.2016 - 04.2020
- Team member of Yogloans Data Center implementation project and addressed client queries thus reduced technical escalation by 30%.
- Migrated and consolidated four different Active Directory domains into single domain and thus adding security and ease of management for a hospital with multiple branches head quartered in Trivandrum.
- Migrated Yahoo mail to Office 365 for a technology IoT product Engineering services company in Bangalore thus increased productivity.
- Team member in migration of Kerala based E-commerce website from IBM cloud to GCP.
- Upgraded physical Server storage(HDD) for adding adequate disk space to mail Server virtual machine hosted in Vmware.
- Implemented and administered TS Plus VDI infrastructure for JP metals Kizhakkambalam.
Education
Bachelor of Science - Physics
Mar Dionysius College
Pazhanji03-2007
Associate of Science - SCIENCE
G.H.S.S
KOCHANNUR06-2004
High School Diploma -
B.S.S.G.H.S
ALATHUR03-2002
Some College (No Degree) - Professional Diploma in Network Engineering
GOVT POLYTECHNIC COLLEGE
KALAMASSERYSkills
- Active Directory
- VMware
- OS hardening
- Windows Server
- Identity and Access Management
Affiliations
- Small scale farmer.
- Pet lover.
- Reading
- Meditation.
- Cycling.
Accomplishments
- Friend of the blind.
Certification
- MCP
- MCSA
Languages
Malayalam
First Language
English
Advanced (C1)
C1
Hindi
Intermediate (B1)
B1
Strenghths
- Helping mentality.
- Communication.
- interpersonal skills.
- Attention to detail.
- Adaptability.
- Team work.
References
References available upon request.
Timeline
Technical Specialist
Softcell Technologies Global Pvt Ltd
10.2021 - 11.2023
Network Security Engineer
ValueMentor Infosec Pvt Ltd
04.2020 - 09.2021
System Administrator
Soffit Infrastructure Services Pvt Ltd
06.2016 - 04.2020
Bachelor of Science - Physics
Mar Dionysius College
Associate of Science - SCIENCE
G.H.S.S
High School Diploma -
B.S.S.G.H.S
Some College (No Degree) - Professional Diploma in Network Engineering
GOVT POLYTECHNIC COLLEGE
- MCP
- MCSA
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