Experienced in setting, monitoring and managing strategic and tactical business plans focused on enabling sustained growth, improving operations and maximizing profits. Big-picture thinker with a good eye for overhauling processes and program operations.
Overview
21
21
years of professional experience
Work History
Business Head
India1 Payments Limited
Bengaluru
04.2022 - Current
Built and strengthened relationships with strategic partners to drive business growth.
Developed and implemented successful strategies for building India1's digital portfolio
Set and monitored annual operating plan for the entire business.
Provided a digital face to the company with the launch of India1 Digital Platform with 7+ million users and launched the India1App
Head of Marketing
India1 Payments Limited
Bengaluru
09.2014 - 04.2023
Heading the Marketing team of India1 Payments Ltd, the largest White Label ATM Operator in India.
Core team member that set up 12000+ ATMs across rural India in line with the financial inclusion agenda of the Government of India.
Creating unique distribution models which are industry firsts in ATM industry
Creating Business model for Sourcing and Management of cash from retail market for ATM replenishment.
Lead the innovation agenda of the company with many initiatives like the flagship loyalty program - Cashback by India1.
Custodian of the brand “india1” and working towards developing the brand.
Deputy General Manager of Marketing
Bharti Airtel Limited
Gurgaon
09.2012 - 09.2014
Responsible for pricing and uptake of 2G and 3G products, acquisition of new data users thru innovative services like Video store, Re1 store portals, India's first Data share platform(All National Campaigns) with operation span across 23 telecom circles and over 190 million subscribers.
Creating and Running national campaigns for the Data vertical thru innovative products that have been successfully driven thru ATL & BTL campaigns.
Pricing specialist having driven customer adoption thru smart pricing.
Cross Functional Role for creating better Customer Experience.
Optimization of Network for optimal use of deployed resources.
Head- Value Added Services
Bharti Airtel Limited
Kerala, Tamilnadu & Odisha
07.2007 - 09.2011
Self-motivated, with a strong sense of personal responsibility.
Adaptable and proficient in learning new concepts quickly and efficiently.
Worked well in a team setting, providing support and guidance.
Gained extensive knowledge in data analytics and business reporting.
Headed the VAS Portfolio of the largest business unit of the company, engage in new Product Development and promotion of existing Value Added Services
Oversaw the Value Added Services and Roaming Teams and drive penetration of VAS Services (SMS, Data, Voice)
Conceptualized, developed and executed strategies for achieving revenue targets
As part of the Business Development initiatives, liaised with the Communications team to increase customer awareness of VAS
Coordinate with the Product Development team in creating segmented products to increase customer delight
Developed new vendors and maintained relationships with existing vendors
Assistant Manager
Idea Cellular Limited
Kerala
05.2004 - 07.2007
Headed the Value Added Services for the Kerala Region, engaged in new Product Development and promotion of existing Value Added Services
Oversaw the Value Added Services promotional team and pioneered the launching of new services, to drive usage and to achieve the budgeted VAS revenue targets
Conceptualized, designed, planned and executed schemes to enhance VAS penetration
Coordinated with the MARCOM team, strove to increase customer awareness of VAS
Liaised with the Events team, planned and coordinated ground level activities for VAS promotion
Developed new vendors and maintained relationships with existing vendors.
Engaged in developing new business relationships in the Corporate and Small & Medium Enterprises segments, as part of the Business Development initiative
Responsible for recruiting, managing and mentoring Marketing Associates
Maintained and enhanced existing corporate relationships
Planned and coordinated activities for promoting Value Added Services and increasing revenue generation
Personal Banker
HDFC Bank Limited
Tiruvalla
01.2003 - 05.2004
Promoted financial products by maintaining excellent service offering knowledge.
Assisted customers with setting up or closing accounts, and signing up for new services.
Networked to increase client base and encourage existing clients to expand financial portfolios.
Essayed a key role in enhancing Non Resident business
Coordinated and executed all branch-level promotional activities
Supervised and authorized all branch operations and teller transactions
Ensured Internal Control and Compliance to laid down operational procedures and guidelines
Education
MBA - Marketing And Finance
Rajagiri School of Management
Kochi
09.2000 - 2022.12
Bachelor of Engineering - Mechanical Engineering
Hindustan College of Engineering
Chennai
09.1996 - 2000.05
Skills
Business planning
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Timeline
Business Head
India1 Payments Limited
04.2022 - Current
Head of Marketing
India1 Payments Limited
09.2014 - 04.2023
Deputy General Manager of Marketing
Bharti Airtel Limited
09.2012 - 09.2014
Head- Value Added Services
Bharti Airtel Limited
07.2007 - 09.2011
Assistant Manager
Idea Cellular Limited
05.2004 - 07.2007
Personal Banker
HDFC Bank Limited
01.2003 - 05.2004
MBA - Marketing And Finance
Rajagiri School of Management
09.2000 - 2022.12
Bachelor of Engineering - Mechanical Engineering
Hindustan College of Engineering
09.1996 - 2000.05
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