INTERACTION
Ajit Kumar Pandey
Group Manager
Gurgaon,HR
Overview
11
11
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Group Manager
Encore Capital Group
Gurgaon , Hariyana
03.2012 - Current
- Managed and led activities promoting growth in mental, emotional and educational areas.
- Attended staff development meetings and workshops and applied information from those events into daily activities.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Provided key emotional support to special needs youth.
- Investigated and solved workflow problems with cross-functional collaboration and open communication.
- Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Reviewed daily requirements and forecasts and delegated work for optimal coverage.
- Developed quality-driven culture to boost team performance and efficiency while maintaining highly satisfied workforce.
- Educated potential participants on available services and processes to engage in program.
- Trained new team members by relaying information on company procedures and safety requirements.
- Reorganized and enhanced employee training to close knowledge gaps and boost group performance.
- Surpassed [Number]% production target with solid employee motivation and analytical problem-solving to correct diverse production issues.
- Reduced meeting time to enhance task-focused hours for each team member.
- Supervised analytical method transfer to [Type] sites.
Outbound Associate
V Care
Noida, Uttar Pradesh
08.2011 - 03.2012
- Addressed client inquiries and updated database information.
- Established and maintained client rapport by utilizing quality customer service.
Education
Bachelor of Engineering - Electronics And Instrumentation Engineering
RGPV
Bhopal 06.2005 - 06.2009
Skills
Drive Through Result
Special education
Student records management
Group and individual instruction
Knowledgeable in [System]
Relationship building
Staff Management
Curriculum Development
Accomplishments
PLP
Crucial accounatbility
Additional Information
i am a number driven person
Certification
PMP
Interests
Timeline
Group Manager
Encore Capital Group
03.2012 - Current
Outbound Associate
V Care
08.2011 - 03.2012
Bachelor of Engineering - Electronics And Instrumentation Engineering
RGPV
06.2005 - 06.2009