Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Preference
Timeline
Generic
Open To Work

Akanksha Goyal

Bangalore

Summary

Dynamic HR professional with a proven track record at Acumen Capital Market, excelling in employee relations and recruitment. Spearheaded initiatives that enhanced productivity and retention, while automating performance appraisals. Adept at fostering team collaboration and driving skill development, ensuring a motivated and high-performing workforce.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Sr. Executive – HR and Administration

Acumen Capital Market (India) Ltd
Kochi
05.2023 - Current
  • Facilitated exit interviews to derive insights for continuous workplace enhancement.
  • Implemented department KRAs review, resulting in improved alignment and productivity.
  • Championed 'gratitude board' initiative to cultivate appreciation culture.
  • Organized team-building activities to strengthen camaraderie and enhance morale.
  • Initiated 'let’s upskill' programs to empower workforce through skill development.
  • Collaborated with marketing and operations teams to design effective induction programs, boosting new hire retention.
  • Developed automated appraisal system for efficient performance evaluations.
  • Optimized payment processes by automating manual tasks, enhancing productivity.

Associate Recruitment Specialist

Apexon (Former Saggezza)
Bangalore
07.2021 - 07.2022
  • Led full-cycle recruitment efforts, sourcing and screening candidates for diverse IT and non-IT roles.
    Focused on hiring for positions like Scrum Master, automation testing, and SRE.
    Coordinated interview scheduling and onboarding procedures to ensure smooth transitions.
    Implemented effective telephonic screening techniques to identify qualified candidates.

Transaction Risk Investigator

Amazon Development Center
Bangalore
02.2016 - 07.2018
  • Monitored online transactions on Amazon.com to maintain security and trustworthiness.
    Assessed numerous transactions daily to mitigate risks of online fraud.
    Executed decisions on live cases by adhering to established SOP guidelines.
    Provided top-tier services to ensure customer satisfaction throughout the transaction process.

Process Associate

TCS
Bangalore
02.2014 - 07.2015
  • Executed validation of insurance forms and documents received from clients at Allianz Life Insurance Company, adhering to company protocols and USA Law for issuance of legitimate documentation and proof.

Education

Masters - Management

University of Liverpool
Liverpool, UK
01-2019

Bachelors - Business Management

SSMRV Degree College
Bangalore
01-2013

Skills

  • Employee relations and compliance management
  • Recruitment and onboarding
  • Process automation
  • Performance appraisal management
  • Team collaboration
  • Learning and development coordination

Certification

  • NISM – SORM, NISM
  • Conflict Management, Udemy
  • HR Analytics and HR Management, Udemy
  • Productivity and Time Management, Udemy
  • Employee Journey Mapping, Udemy
  • Management Coaching, Employee Performance Coaching, Udemy
  • HR – Agile HR Fundamentals, Udemy
  • Labor Laws, Self
  • Onboarding New Employees: Increase Retention and Performance, Udemy
  • Employee Engagement, Performance Management, Udemy

Languages

English
Proficient (C2)
C2
Hindi
Native
Native
Kannada
Intermediate (B1)
B1

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Location Preference

On-SiteRemote

Salary Range

₹8/yr - ₹85000/yr

Timeline

Sr. Executive – HR and Administration

Acumen Capital Market (India) Ltd
05.2023 - Current

Associate Recruitment Specialist

Apexon (Former Saggezza)
07.2021 - 07.2022

Transaction Risk Investigator

Amazon Development Center
02.2016 - 07.2018

Process Associate

TCS
02.2014 - 07.2015

Masters - Management

University of Liverpool

Bachelors - Business Management

SSMRV Degree College
Akanksha Goyal