Overview
Work History
Education
Skills
Timeline
Generic

Akanksha Tiwari

G Noida

Overview

17
17
years of professional experience

Work History

Floor Manager

Reliance Jewels
Shipra Mall(Ghaziabad)
04.2023 - Current
  • Assigned tasks to team members in accordance with their skillset.
  • Resolved customer complaints or escalated them as necessary for further resolution.
  • Analyzed customer feedback data to identify areas of improvement in service quality.

Senior Executive

Reliance Jewels
Noida
01.2019 - 12.2023
  • Analyzed financial data, trends, and market conditions to identify opportunities for increased profitability.
  • Designed compensation structures that incentivized top performers while remaining competitive in the marketplace.
  • Led executive level meetings focused on setting company objectives, resolving issues, and addressing opportunities.

Sales Assistant

Khajana Jewellery Pvt Ltd.
DELHI
01.2014 - 04.2015
  • Greeted customers and provided assistance with product selection.
  • Organized stockroom shelves, racks and bins according to store layout and product categories.

Sales Officer

Reliance Jewels
Kanpur
01.2011 - 04.2013
  • Provided exceptional customer service throughout the entire sales process.
  • Maintained accurate records of all sales activities and results.
  • Conducted research on competitive products and services.

Sales Officer

Navaras Jewellery
Kanpur
12.2009 - 12.2010
  • Built relationships with key clients through regular contact.
  • Maintained accurate records of all sales activities and results.
  • Provided exceptional customer service throughout the entire sales process.

Customer Sales Associate

Gitanjali Jewels
Kanpur
07.2007 - 11.2009
  • Provided information on product features and benefits to help customers make informed decisions.
  • Processed payments for customer purchases using cash, credit cards, and other payment methods.

Education

Bachelor of Arts -

Kanpur University
Kanpur

Skills

  • Point of sale systems
  • Patron satisfaction
  • Department management
  • Employee schedule management
  • Team training and development
  • Customer service delivery

Timeline

Floor Manager

Reliance Jewels
04.2023 - Current

Senior Executive

Reliance Jewels
01.2019 - 12.2023

Sales Assistant

Khajana Jewellery Pvt Ltd.
01.2014 - 04.2015

Sales Officer

Reliance Jewels
01.2011 - 04.2013

Sales Officer

Navaras Jewellery
12.2009 - 12.2010

Customer Sales Associate

Gitanjali Jewels
07.2007 - 11.2009

Bachelor of Arts -

Kanpur University

Similar Profiles

CREATE PROFILE
Akanksha Tiwari