Akansha Tiwari

Key responsibilities handled as HR Manager with administrative oversight.

1. Oversee recruitment, onboarding, and retention processes.

2. Manage employee relations, resolve grievances, and foster engagement.

3. Implement performance appraisals and support goal setting.

4. Organize training programs and leadership development initiatives.

5. Handle payroll, benefits, and compensation management.

6. Ensure compliance with labor laws, and update HR policies.

7. Align HR strategies with business objectives, and leverage HR analytics.

Administrative Responsibilities.

1. Supervise office operations, facility management, and vendor coordination.

2. Manage budgets, reduce costs, and oversee inventory.

3. Ensure workplace safety and compliance with regulatory standards.

4. Organize events, meetings, and logistical arrangements.

Key Attributes.

• Leadership, strategic thinking, and strong communication skills.

Proficiency in HR and office management tools.

Ability to multitask and solve problems effectively.

Key responsibilities handled as HR Manager.

1. Talent Acquisition- Candidate Sourcing, onboard, and retain top talent.

2. Workforce Planning-Align the workforce with goals, and provide training.

3. Policy and Compliance-Update policies, and ensure compliance.

4. Employee Engagement- Organize wellness programs, and reduce turnover.

5. Compensation and Benefits-Manage pay, benefits, and payroll.

6. Performance Management - Set goals, appraisals, and leadership training.

7. Diversity and Inclusion - Promote inclusivity.

8. HR Analytics - Use data for decisions and reporting.

Focus: Hire, ensure compliance, engage, and align HR with goals.

Key responsibilities handled as HR Executive

1. Recruitment and Retention-Attract top talent, and reduce turnover.

2. Compliance and Policy Management - Ensure legal compliance, and update policies.

3. Employee Engagement and Development - Enhance satisfaction with wellness programs and training.

4. Compensation and Benefits - Manage pay, payroll, and benefits programs.

5. Performance Management - Implement appraisals, and provide feedback for growth.

6. Diversity and Inclusion- Promote equity and inclusivity.

7. HR Analytics and Strategic Alignment-Use data to align HR with business goals.

Focus: Build a compliant, engaged workforce for organizational success.

1. Recruitment: Manage the hiring process, from sourcing to interviewing.

2. Onboarding: Facilitate a smooth integration of new hires.

3. Employee Records: Maintain accurate, and confidential employee data.

4. Compliance: Ensure adherence to labor laws and company policies.

5. Payroll and Benefits: Payroll processing and benefits administration.

6. Performance Management: Support performance reviews and feedback.

7. Employee engagement: Organize activities and initiatives to boost morale.

8. Training and Development: Coordinate training programs to improve skills.

9. Employee Relations: Address employee concerns, and mediate conflicts.

10. HR Reporting: Generate and analyze HR reports to drive improvements.

1. Recruitment: Manage hiring process, from sourcing to interviewing.

2. Onboarding: Facilitate smooth integration of new hires.

3. Employee Records: Maintain accurate and confidential employee data.

4. Compliance: Ensure adherence to labor laws and company policies.

5. Payroll & Benefits: Assist in payroll processing and benefits administration.

6. Performance Management: Support performance reviews and feedback.

7. Employee Engagement: Organize activities and initiatives to boost morale.

8. Training & Development: Coordinate training programs to improve skills.

9. Employee Relations: Address employee concerns and mediate conflicts.

10. HR Reporting: Generate and analyze HR reports to drive improvements.

11. Administration: Handle administrative tasks related to HR operations.

Responsibilities:

• Process and verify health insurance claims.

• Assist customers with claims updates and queries.

• Manage documentation, and ensure compliance.

Coordinate with departments, hospitals, and stakeholders for claim settlement.

• Adhere to regulations for timely claim resolution.

• Prepare claim reports, and track pending claims.

• Enhance customer satisfaction and retention.

Skills:

Communication, problem-solving, time management, and proficient in claim systems and healthcare protocols.

Internship in Performance Management Systems.

• Organization: Coal India Limited - SECL (a Maharatna company)

• Focus Area: Performance Management System.

• Key Learning and Contributions:

Gained hands-on experience in designing and analyzing performance metrics for workforce evaluation.

• Assisted in streamlining the appraisal process to enhance employee productivity.

Studied the integration of KPIs in organizational goals to optimize performance tracking.

• Conducted research on improving the effectiveness of performance management systems.

This internship provided valuable insights into managing employee performance in a large-scale organization, and aligning it with strategic goals.