Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Languages
References
Timeline
Generic
Akash Alex Zachariah

Akash Alex Zachariah

Trivandrum

Summary

Experienced Business Analyst and Product Management Professional with a strong track record in requirement elicitation, stakeholder management, fit-gap analysis, and agile delivery. Proven ability to lead client workshops, facilitate discovery sessions, and translate business needs into actionable product requirements. Adept at creating PRDs, user stories, and process flows using tools like Confluence, Jira, and Miro.
At Experion Technologies, we are currently driving web-based product development involving multiple system integrations, rule-based automation, and operations research-based scheduling solutions. Experienced in supporting pre-sales and RFP responses, as well as collaborating cross-functionally with UX, engineering, and QA teams.
Broad domain expertise spanning technology consulting, automotive (connected cars), and airline cargo, with growing specialization in enterprise-grade B2B applications.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Associate Consultant

Experion Technologies
Trivandrum
04.2025 - Current
  • Leading discovery and requirement-gathering sessions with global clients to define and prioritize features for web-based enterprise applications.
  • Drafting structured Product Requirement Documents (PRDs), user stories, and acceptance criteria using Confluence and Jira.
  • Collaborating with UX, engineering, and QA teams to drive agile delivery, using tools like Miro for process mapping, Jira for sprint tracking, and occasionally Productboard and Aha! for product planning and roadmap management.
  • Supporting pre-sales and RFP efforts by preparing solution overviews, workflow diagrams, and feature breakdowns tailored to client needs.
  • Contributing to the internal product management community through knowledge sharing, mentoring, and process improvement discussions.
  • Working on products involving multiple integrations, rule-based workflow automation, and operations research (OR)-based scheduling optimization.

Lead Consultant - Business Analysis

EY
Trivandrum
08.2021 - Current
  • Currently working as Lead Consultant, Business Analysis for various data projects under EY GDS, Technology Consulting.
  • Product Owner for multiple data and analytics tracks (BI/Reporting, Data Platform, Data Quality) for large-scale digital transformation for a leading cruise company. Working towards enhancing the reservation system and create an advanced analytics platform, harmonizing data across three sub-brands for unified reporting and building over 2000 reports.
  • Worked with the business to identify potential GenAI use cases for the data platform team.
  • Business Analyst for an Internal audit quality reporting and workflow tool used by the US Assurance practice. Created various workflows in Power Platform to automate business processes.
  • Business Analyst for the reporting and analytics team for a major digital transformation initiative for the Ministry of Human Resources and Emiratization. Assessed and redesigned existing dashboards, reports, and transactional receipts to align with the revamped CRM model.

Business Analyst II

NISSAN DIGITAL
Thiruvananthapuram
03.2020 - 08.2021
  • Supported multiple initiatives within Nissan Digital's Connected Cars and Mobility division.
  • Developed a Telematics Subscription Management system for a new Nissan vehicle, reducing reliance on external systems through an in-house orchestration component.
  • Collaborated with cross-functional teams to gather requirements for a telematics subscription system.
  • Conducted Vendor Evaluations and Fit-Gap Analysis to align solutions with business needs.
  • Documented Product Backlog with the Product Owner, outlining assumptions and dependencies.
  • Facilitated Sprint Planning and Grooming sessions to ensure clarity and focus in Sprint deliverables.
  • Influenced UI/UX design for both internal and customer-facing portals to enhance user experience.
  • Acted as a functional consultant within the Connected Vehicle Data Platform (Gamma) at Nissan.
  • Partnered with Data Engineering teams to standardize connected car data for B2C and B2B use.
  • Gained proficiency in AWS through exposure to AWS-native application development.
  • Supported Opex calculations for AWS workloads to optimize cloud resource utilization.

Senior Business Analyst

IBS Software Services
Thiruvananthapuram
01.2019 - 03.2020
  • Worked as a Senior Business Analyst in IBS's Air Cargo line of business.
  • Collaborated closely with the Product Owner, developers, and testers to ensure product alignment with requirements.
  • Documented requirements extensively with clarity.
  • Coordinated with UI/UX teams to create wireframes and address user experience issues.
  • Served as the face of the sprint/development team, coordinating discussions with business teams.
  • Conducted Fit and Gap Analysis.
  • Maintained the product backlog.
  • Participated and contributed to sprint planning and work estimation.
  • Conducted acceptance testing of completed user stories.

Multiple

EY GDS
Thiruvananthapuram
02.2014 - 12.2018
  • Business Analysis Support for Modern Workplace.
  • Junior Project Manager for vNext Exchange Migration.
  • Junior Infrastructure Project Manager for a Tax Application.
  • Associate Support Engineer at Infrastructure Stability Management - Event Monitoring at EY.

Education

Post Graduate Program - Business Analytics and Business Intelligence: Analytics

Great Lakes Institute of Management
Bengaluru
06.2017

Bachelor of Technology -

Cochin University Of Science And Technology
Kollam
04.2012

Skills

  • Business Analysis
  • Requirement Gathering and Elicitation
  • Business Analytics
  • Data Analytics
  • Cloud Technologies
  • Product management
  • Stakeholder engagement
  • Cross-functional collaboration
  • Agile delivery
  • Problem solving
  • CSPO certified

Certification

  • Certified Scrum Product Owner (CSPO)
  • Microsoft AI 900

Languages

English, Hindi, Malayalam

Accomplishments

  • High Five Award at Nissan Digital
  • EY Spot Award - 2022
  • EY Spot Award – 2023
  • EY Exceptional Client Service Award - 2024

Languages

Malayalam
First Language
English
Proficient (C2)
C2

References

References available upon request.

Timeline

Associate Consultant

Experion Technologies
04.2025 - Current

Lead Consultant - Business Analysis

EY
08.2021 - Current

Business Analyst II

NISSAN DIGITAL
03.2020 - 08.2021

Senior Business Analyst

IBS Software Services
01.2019 - 03.2020

Multiple

EY GDS
02.2014 - 12.2018

Post Graduate Program - Business Analytics and Business Intelligence: Analytics

Great Lakes Institute of Management

Bachelor of Technology -

Cochin University Of Science And Technology

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Akash Alex Zachariah