Akash Chauhan
Butler
Jaipur
Summary
Dedicated Guest Service Assistant skilled in complaint resolution and personalized service. Proven ability to enhance guest satisfaction through effective communication and teamwork.
Overview
1
1
year of professional experience
Work History
Guest Service Assistant
Rambagh Palace
11.2025 - Current
- Resolved guest inquiries and complaints promptly, enhancing overall guest satisfaction.
- Collaborated with housekeeping and maintenance teams to ensure guest room readiness.
- Maintained accurate records of guest preferences and special requests for personalized service.
- Communicated effectively with team members to guarantee smooth operations during high-volume periods.
- Handled guest complaints calmly and efficiently, rectifying issues to maintain customer loyalty.
- Developed strong relationships with repeat customers by remembering preferences and anticipating their needs.
Education
Master of Arts - Hospitality Administration And Management
Shree Ram Institute
Dehradun, India 04.2001 -
Bachelor of Arts - Economics
Himachal Pradesh University
Shimla 04.2001 -
Skills
Guest relations
Complaint resolution
Personalized service
Team collaboration
Timeline
Guest Service Assistant
Rambagh Palace
11.2025 - Current
Master of Arts - Hospitality Administration And Management
Shree Ram Institute
04.2001 -
Bachelor of Arts - Economics
Himachal Pradesh University
04.2001 -