Akash Chavan
Mumbai
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
To make use of my interpersonal skills to achieve goals of a company that focuses on customer satisfaction and customer experience.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Manager- RCM Operations
Spry Therapeutics Pvt Ltd
Pune
01.2024 - Current
- Supervising the revenue cycle department in various duties, such as account management, communications with insurance providers, collections, cash posting, contract analysis, and billing.
- Ensuring Credentialing & Enrollment is updated.
- Analyzing actionable claims data, including revenue and volume, by region, payor, surgeon, procedure code, etc.
- Managing staff performance by providing regular feedback, performance reviews, and one-on-one meetings.
- Serves as the resident expert and "go to" person for all coding, billing and collections processes.
- Working as per Client's SLA & giving output as per the TAT.
- Preparing and reviewing periodic reports of performance metrics with the Management which includes Monthly Business Reviews.
- Planning and structuring the department workflow and staffing.
- Performing other miscellaneous job-related duties as assigned.
Manager- RCM Operations
HT PANDO TECHNOLOGIES AND SERVICES PVT. LTD
Nagpur
04.2022 - 01.2024
- End to End RCM Services to Clients which includes Eligibility & Benefits verification, Authorization, Accounts Receivables & Accounts Payables (Reconciliation).
- Focusing on maximum revenue with minimal resources.
- Reporting to Clients & forecast their financial statistics on monthly/yearly basis.
- Forming GCR & NCR Reports & forecasting better results through Inventory report analysis.
- Primarily focus on collections which helps clients to stable their AR as per Industry standards.
- Ensures the SLA standards. Business KPI management Quality management.
- Workflow Management & Process optimization.
- Performance improvement.
- Customer focus & Escalations management.
Assistant Manager- RCM Operations
HT PANDO TECHNOLOGIES AND SERVICES PVT. LTD
Nagpur
06.2021 - 03.2022
- End to End RCM Services to Clients which includes Eligibility & Benefits verification, Authorization, Accounts Receivables & Accounts Payables (Reconciliation).
- Focusing on maximum revenue with minimal resources.
- Reporting to Clients & forecast their financial statistics on monthly/yearly basis.
- Forming GCR & NCR Reports & forecasting better results through Inventory report analysis.
- Primarily focus on collections which helps clients to stable their AR as per Industry standards.
- Ensures the SLA standards. Business KPI management Quality management.
- Workflow Management & Process optimization.
- Performance improvement.
- Customer focus & Escalations management.
Assistant Manager- AR
Bizmatics India Pvt Ltd
Nagpur
04.2020 - 05.2021
- End to End RCM Services to Clients.
- Focusing on maximum revenue with minimal resources.
- Reporting to Clients & forecast their financial statistics on monthly basis.
- Primarily focus on collections which helps clients to stable their AR as per Industry standards.
- Implementation on workflow to break old patterns.
- Ensures the SLA standards & Business KPI management.
- Meet team leads to understand the business needs of the day – SOD & EOD.
- Quality & Workflow Management.
- Process optimization & Performance improvement.
- Customer focus & Escalation management.
Team Leader- AR
Bizmatics India Pvt Ltd
Mumbai
04.2018 - 03.2020
- Setting up meetings with the team for daily tasks & SLA set by the Client (As Applicable).
- Tracking trending of rejection, denials and collections.
- Develop processes & ways to improve productivity and quality of the team.
- Maintain Performance Tracker for every employee.
- Conduct one on one meet with each employee for their performance monthly.
- Maintain attendance and production down time.
- Assistance in client escalations.
- Incident reports are reviewed and responded.
- Floor management & reporting.
- Sample Real Time Audits & Escalation EOD Reports generation.
- Daily, weekly, monthly communication reports to manager.
Subject Matter Expert
Bizmatics India Pvt Ltd
Mumbai
04.2017 - 03.2018
- Inventory tracking.
- Review and work on assigned tasks as per the priority.
- Quality audit and feedback.
- Identifies the RCA for all rejections and denials and develop CAPA.
- Floor assistance for on‑job needs.
- Business trend analysis.
- Weekly and monthly quality report.
- Management of team in absence of team Leader.
Senior Accounts Receivable Analyst
Bizmatics India Pvt Ltd
Mumbai
04.2016 - 03.2017
- Completes the assigned work order.
- Prioritize claims as per the aging bucket.
- Ensure all the rejections and denials analyzed and resolved.
- Handle patient billing queries and update the account information.
- Reviewed and responded the actions received from practice.
- Address all assigned tasks.
- Meet daily/monthly targets set.
- Document all exceptions and update Team Lead and Team Coach/ SME.
Accounts Receivable Analyst
Bizmatics India Pvt Ltd
Mumbai
03.2015 - 03.2016
- Analyzing and calling claims assigned by SME/ Team Leader.
- Making sure productivity for the day & month is achieved with quality threshold.
- Responsible for timely delivery of escalation/ priority claims.
- Working with utmost quality & with resolution.
- Self Audit at EOD. Making sure floor environment is happy & enthusiastic.
- Participating in various activities of the organization.
- Making sure to work on self improvement areas as discussed in one on one meets.
Accounts Receivable Associate
Gebbs Healthcare Solutions
Mumbai
01.2014 - 01.2015
- Analyzing and calling claims assigned by SME/ Team Leader.
- Making sure productivity for the day & month is achieved with quality threshold.
- Responsible for timely delivery of escalation/ priority claims.
- Working with utmost quality & with resolution.
- Self Audit at EOD. Making sure floor environment is happy & enthusiastic.
- Participating in various activities of the organization.
- Making sure to work on self improvement areas as discussed in one on one meets.
Education
Bachelor of Commerce - Accounting
Vivekanand Education Society's College
Mumbai04-2013
Higher Secondary Certificate (HSC), Commerce -
TM Hinduja National Sarvodaya Junior College
Mumbai, MH04-2010
Secondary School Certificate (SSC) -
Padua High School
Mumbai04-2008
Skills
- Operations Management
- Workforce Management
- Performance Management
- Analytical decision making
- Accurate Documentation
- Reliability
Affiliations
- Running, Playing Cricket, Cooking & Riding long miles
Accomplishments
- Employee of the Year (2017‑2018): Bizmatics India Private Limited.
- Best Batsman (2014): Gebbs Healthcare Solutions.
- University Level Sprinter (2012‑2013):Mumbai University. (Represented Mumbai University in Nike Sports)
- National Cadet Corps (A Set & B Set Certified)
Certification
- Tally ERP- 9
- MS-CIT
Languages
English
First Language
Marathi
Upper Intermediate (B2)
B2
Hindi
Intermediate (B1)
B1
Timeline
Manager- RCM Operations
Spry Therapeutics Pvt Ltd
01.2024 - Current
Manager- RCM Operations
HT PANDO TECHNOLOGIES AND SERVICES PVT. LTD
04.2022 - 01.2024
Assistant Manager- RCM Operations
HT PANDO TECHNOLOGIES AND SERVICES PVT. LTD
06.2021 - 03.2022
Assistant Manager- AR
Bizmatics India Pvt Ltd
04.2020 - 05.2021
Team Leader- AR
Bizmatics India Pvt Ltd
04.2018 - 03.2020
Subject Matter Expert
Bizmatics India Pvt Ltd
04.2017 - 03.2018
Senior Accounts Receivable Analyst
Bizmatics India Pvt Ltd
04.2016 - 03.2017
Accounts Receivable Analyst
Bizmatics India Pvt Ltd
03.2015 - 03.2016
Accounts Receivable Associate
Gebbs Healthcare Solutions
01.2014 - 01.2015
Bachelor of Commerce - Accounting
Vivekanand Education Society's College
Higher Secondary Certificate (HSC), Commerce -
TM Hinduja National Sarvodaya Junior College
Secondary School Certificate (SSC) -
Padua High School
- Tally ERP- 9
- MS-CIT
Similar Profiles
Rohith RRohith R
Principal Consultant at Spry TherapeuticsPrincipal Consultant at Spry Therapeutics
Rohith RajendranRohith Rajendran
Principal Consultant - UX at SPRY TherapeuticsPrincipal Consultant - UX at SPRY Therapeutics
Kausar AhmedKausar Ahmed
Senior Area Sales Manager at AbbVie Therapeutics India Pvt LtdSenior Area Sales Manager at AbbVie Therapeutics India Pvt Ltd