Summary
Overview
Work History
Education
Skills
Professional Referance
Timeline
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Akash Dhembre

Akash Dhembre

Navi Mumbai

Summary

Dynamic IT professional with extensive experience at Air India Limited, excelling in network performance monitoring and technical support. Proven track record in executing infrastructure projects and enhancing user satisfaction through effective vendor communication and team collaboration. Skilled in troubleshooting and optimizing network systems for seamless operations. Flexible hard worker ready to learn and contribute to team success.

Overview

4
4
years of professional experience

Work History

Engineer - Airport Infra Support

Air India Limited
Navi Mumbai
01.2024 - Current
  • Participated in team meetings to discuss project progress updates.
  • Utilized knowledge of LAN and WAN to enhance airport infrastructure support systems.
  • Applied network knowledge to ensure seamless functionality of airport infrastructure support systems.
  • Configured and monitored network devices to optimize airport operations.
  • Ensured high levels of end user satisfaction through effective support.
  • Led the execution of IT and network infrastructure projects for airport and office setups, improving communication efficiency.
  • Facilitated effective communication with vendors to support the establishment of new office infrastructure.

IT FMS Support Engineer

CIPL - Client site Air India
Navi Mumbai
10.2021 - 01.2024
  • Configured and maintained network hardware & switches.
  • Provided technical support to users experiencing difficulties with their networks.
  • Provided IT technical support to ensure seamless network operations.
  • Deployed operating systems to ensure seamless integration with network infrastructure.
  • Developed and executed computer hardware and software solutions.
  • Administered support for Outlook .pst and .ost file management.

Education

Bachelor of Science - IT

SIES(Nerul) College of Arts, Science and Commerce
Navi Mumbai
10-2020

Skills

  • Technical support
  • Vendor communication
  • Project Management & Execution
  • Network performance monitoring
  • User satisfaction
  • Team collaboration
  • Network troubleshooting
  • Infrastructure configuration

Professional Referance

  • M A MOIZ - Associate Vice President (AVP) - Digital & Technology
  • Kalyan Kumar - Chief Manager - Network Management - Digital and Technology
  • Archit Desai - Duty Manager - AOD

Timeline

Engineer - Airport Infra Support

Air India Limited
01.2024 - Current

IT FMS Support Engineer

CIPL - Client site Air India
10.2021 - 01.2024

Bachelor of Science - IT

SIES(Nerul) College of Arts, Science and Commerce

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Akash Dhembre