Akash Kanaujiya
Lucknow
Summary
Dedicated and experienced Microsoft 365 Administrator with over 4 years of hands-on expertise in managing and supporting Office 365 environments. Currently associated with HCL Technologies as a Level 2 Administrator, I am adept at handling a variety of support technologies including Exchange Online, SharePoint Online, OneDrive, Teams, and OneNote. Proven track record in team management, incident resolution, change management, and large-scale user migrations. Optimises productivity, efficiency and service quality across multiple offices within diverse environments. Highly organized at prioritizing tasks and managing deadlines.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Microsoft 365 Administrator
HCLTech
06.2020 - Current
- Manage and Provide 24/7 Support for Office365 in Collaborations
- Creating transport rules in Office 365 based on the requirements
- Creating retention policies for mailbox folders
- Creating and Managing the Resource mailboxes
- Manage and support more than 70,000 mailboxes dispersed globally
- For unknown issue coordinate with Microsoft and fix the issues with customized fix
- Configuring and troubleshooting Outlook, Teams, OneDrive, SharePoint and OneNote issue
- Worked in hybrid environments (Exchange 2010 with O365, Exchange 2016 with O365)
- Created and managed transport rules and administered Proofpoint for managing mail flow
- Provided technical support for clients in person, over the phone, and via email
- Enabled e-Discovery over mailboxes and perform mailboxes content search
- Configuring and managing External Sharing setting at tenant level for OneDrive/SharePoint
- Configuring compliance for OneDrive for business
- Allow and block External sharing for specific Domain in OneDrive.
Internship
HCLTech
06.2019 - 06.2020
- Successfully completed training programs in Office applications and Exchange, enhancing proficiency across the MS Office Suite
- Developed strong problem-solving and analytical skills through assignments, leading to improvement in task resolution efficiency.
Education
Bachelor of Computer Applications -
SASTRA University
Thanjavur, Tamil Nadu07.2023
12th CISCE (ICSE/ISC) -
St. Joseph College
Lucknow, UP05.2019
Skills
- Microsoft 365 Administrator
- Exchange Online Administration
- SharePoint Administration
- Azure Active Directory
- Microsoft Teams
- Onedrive
- Onenote
- Proofpoint Email Protection
- Zoom
Certification
- Microsoft Certified: Security, Compliance, And Identity Fundamentals
- Microsoft Certified Azure Fundamentals
- Microsoft 365 Certified: Teams Administrator Associate
Languages
English
Hindi
Timeline
Microsoft 365 Administrator
HCLTech
06.2020 - Current
Internship
HCLTech
06.2019 - 06.2020
Bachelor of Computer Applications -
SASTRA University
12th CISCE (ICSE/ISC) -
St. Joseph College
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