Akash Mahanta
Siliguri
Summary
Results-driven retail and field sales professional with hands-on experience in customer handling, in-store sales, product promotion, and last-mile delivery operations. Worked across organized retail (Brand Factory, Reliance Digital, JioMart) and distributor-driven field sales in Siliguri and nearby hill regions for Bhagwati Sales. Proven ability to increase walk-in conversions, maintain strong customer relationships, and support end-to-end sales and distribution activities.
Overview
6
6
years of professional experience
Work History
Delivery & Field Sales Executive
Bhagwati Sales & Distributor
Siliguri
08.2023 - Current
- Managed delivery operations and field sales in Siliguri and hill areas.
- Expanded retailer network to improve order fulfillment and increase market presence.
- Developed strong relationships with clients to enhance customer satisfaction.
- Conducted market research to identify new sales opportunities and trends.
Sales Associate
Reliance Digital
Siliguri
05.2022 - 06.2023
- Sold consumer electronics and accessories, enhancing customer experience.
- Explained product features and addressed customer queries, improving satisfaction.
- Assisted customers with product selection and provided detailed product information.
- Managed inventory levels and organized merchandise displays for optimal presentation.
- Processed sales transactions efficiently using the point-of-sale system.
Part-Time Sales Associate
JioMart
Siliguri
10.2021 - 03.2022
- Assisted customers and supported retail sales activities.
- Assisted customers in selecting products and answering inquiries.
- Maintained inventory levels and organized product displays effectively.
- Processed transactions accurately using the point-of-sale system.
Sales Associate
Brand Factory
Siliguri
07.2020 - 08.2021
- Engaged customers and drove apparel sales through tailored recommendations.
- Supported daily store operations by organizing product displays and managing inventory effectively.
- Assisted customers with product selections and provided knowledgeable recommendations.
- Maintained store organization and ensured merchandise was displayed effectively.
Education
High School Diploma -
Tarai Tarapada Adarsha Vidyalaya
SiliguriSkills
- Customer relationship management
- Sales forecasting
- Upselling techniques
- Territory expansion
- Effective communication
- Problem solving
- Client engagement
- Negotiation skills
- Territory management
- Product presentation
- Exceeds sales goals
- Product promotions
- Sales follow-up
Languages
English
Intermediate (B1)
B1
Hindi
Proficient (C2)
C2
Bengali
Native
Native
References
References available upon request.
Timeline
Delivery & Field Sales Executive
Bhagwati Sales & Distributor
08.2023 - Current
Sales Associate
Reliance Digital
05.2022 - 06.2023
Part-Time Sales Associate
JioMart
10.2021 - 03.2022
Sales Associate
Brand Factory
07.2020 - 08.2021
High School Diploma -
Tarai Tarapada Adarsha Vidyalaya