Singing
Akash Shukla
Regional Head
Shalimar One World Vista , Lucknow
Summary
Dynamic Regional Head at ICICI Bank with a proven track record in enhancing customer engagement and driving Sales Objective ,Expert in market analysis and business development, I successfully increased revenue by identifying new opportunities. A strong leader, I foster teamwork and promote a culture of continuous improvement and innovation.
Overview
22
22
years of professional experience
2
2
Languages
Work History
Regional Head (Gold Loan and Farmer Finance)
ICICI Bank
05.2023 - Current
- Analyzed regional performance metrics to identify growth opportunities, facilitating targeted strategies for market expansion .
- Managing team of 80 On Role Employees and 50 Off Role Employees of different geography.
- Increased revenue by identifying new business opportunities and closing high Value Leads .
- Improved regional performance by implementing strategic sales initiatives and effective team management.
- Conducted regular performance reviews, setting clear expectations and supporting employee development initiatives.
- Implemented data-driven decision making, using analytics to identify trends and inform strategy development.
- Led cross-functional teams to achieve regional goals and improve overall business performance.
- Championed diversity and inclusion efforts within the organization, promoting an inclusive workplace culture that valued individual perspectives.
- Defined clear targets and objectives and communicated to All team members.
- Conducted market research to identify growth opportunities in the gold loan sector, informing strategic planning and decision-making processes.
- Delivered consistent results in challenging markets, adapting strategies to meet changing conditions.
Regional Head Sales ( Gold Loans )
ICICI Bank
06.2013 - 05.2023
- Led regional sales initiatives by developing strategic partnerships, significantly enhancing market penetration and customer acquisition.
- Implemented data-driven sales strategies that refined team performance, resulting in improved overall sales effectiveness.
- Analyzed market trends and competitor activities to inform regional sales tactics, positioning the team for increased revenue growth.
- Mentored and trained new sales personnel, fostering a culture of continuous improvement and high performance within the team.
- Collaborated with cross-functional teams to align marketing efforts with sales objectives, optimizing lead generation and conversion rates.
- Monitored staff performance by actively engaging in and observing day-to-day activities.
Sales Manager ( Gold Loan )
ICICI Bank
08.2010 - 05.2013
- Started Gold Loan Business for ICICI Bank in UP State by developing Branch Team Channel for lead generation through unique market activities and awareness initiatives .
- Developed infrastructure for Gold Loan business by appointment of Gold loan Valuers from Market and infrastructure of Branch .
- Developed training programs for branch staff, enhancing product knowledge and sales techniques to improve overall performance.
- Analyzed market trends and customer feedback to identify opportunities for product enhancements and service improvements.
- Implemented effective sales strategies that increased client acquisition and retention rates in the competitive gold loan market.
- Collaborated with cross-functional teams to streamline loan processing systems, resulting in improved efficiency and customer satisfaction.
- Conducted regular market analysis to inform strategic decision-making and maintain competitive positioning in the gold loan sector.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Collection Manager ( Personal Loan)
ICICI Bank
01.2007 - 08.2010
- Responsible for Personal loan collection for 30 days to 180 Days bucket of Jaipur City .
- Developed and implemented effective collection strategies to reduce delinquency rates, improving overall portfolio performance and client retention.
- Led a team of collection agents, providing training and mentorship to enhance their skills and boost operational efficiency.
- Established robust communication channels with clients to negotiate payment plans, fostering relationships and encouraging timely repayments.
Senior Sales Executive
Blue Star Ltd
12.2005 - 01.2007
- Spearheaded the development of sales strategies that increased market penetration, resulting in improved brand recognition and customer loyalty.
- Handling dealer and vendor network of Punjab State for the refrigeration product of the company .
- Conducted comprehensive sales presentations and product demonstrations, effectively communicating value propositions and closing high-value deals.
- Monitored competitor activity and market dynamics to identify growth opportunities, adapting sales tactics to maintain a competitive edge.
- Exceeded sales targets by effectively managing a diverse portfolio of products and services.
Management Trainee
Celsius Refrigeration Pvt Ltd
11.2004 - 12.2005
- Market research for refrigeration product in Delhi and NCR , UP and Dehradun .
- Appointed dealers for selling refrigeration product of the company .
- Managed dealer network for meeting out sales objective of the company .
Associate Sales Manager
Kotak Life Insurance
04.2004 - 11.2004
- Established lasting relationships with key accounts by delivering exceptional customer service tailored to their unique needs.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Prepared sales presentations for clients showing success and credibility of products.
Education
MBA - Sales And Marketing
ICFAI Business School
GurgaonBachelor of Technology - Textile Technology
GCTI
KanpurSkills
Market analysis
Business development
Team leadership
Performance management
Cross-functional collaboration
Strategic planning
Relationship building
Teamwork and collaboration
Team development
Multitasking
Decision-making
MS office
Continuous improvement
Problem-solving
Business analysis
Negotiation
Business planning
Positive attitude
Idea development and brainstorming
Analytical skills
Interpersonal communication
Interests
Dancing
Sketching
Timeline
Regional Head (Gold Loan and Farmer Finance)
ICICI Bank
05.2023 - Current
Regional Head Sales ( Gold Loans )
ICICI Bank
06.2013 - 05.2023
Sales Manager ( Gold Loan )
ICICI Bank
08.2010 - 05.2013
Collection Manager ( Personal Loan)
ICICI Bank
01.2007 - 08.2010
Senior Sales Executive
Blue Star Ltd
12.2005 - 01.2007
Management Trainee
Celsius Refrigeration Pvt Ltd
11.2004 - 12.2005
Associate Sales Manager
Kotak Life Insurance
04.2004 - 11.2004
MBA - Sales And Marketing
ICFAI Business School
Bachelor of Technology - Textile Technology
GCTI