Akash Sidam
Collection Manager
Ahmedabad
Summary
Results-driven professional prepared for role with extensive experience in debt collection and credit management. Known for fostering team collaboration and delivering consistent results. Highly adaptable and reliable, with expertise in negotiation and conflict resolution.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
7
7
years of professional experience
4
4
Certifications
Work History
Senior Collection Manager
Healthfinite
05.2024 - Current
- Worked closely with legal counsel to pursue necessary actions against non-compliant debtors, ensuring company interests were protected at all times.
- Negotiated settlements with customers experiencing financial difficulty, preventing potential litigation costs and preserving client relationships.
- Maintained accurate records of all collection activities, providing transparency to stakeholders and senior management.
- Facilitated cross-functional initiatives aimed at improving internal communication between collections, sales, and finance departments.
- Enhanced collection efficiency by implementing effective strategies and streamlining processes.
- Managed a diverse portfolio of accounts, ensuring timely collections and minimizing losses.
- Reduced delinquency rates through vigilant monitoring and proactive communication with clients.
Team Leader
Lendingkart Finance Limited
04.2023 - 02.2024
- Confirm payment arrangement and finalised customer payments dates and contact information.
- Fallowed up with customer’s leaver aging empathetic and transparent communication to offer top-quality assistance.
- Achieve debt collection targets in line with agreed deadlines.
- Navigates different debt collection systems and methods.
- Mentored new members on script ,strategy and company information to maximise performance.
- Investigated reports of late or unrecoverable payments to identify circumstances and determine appropriate collection actions.
- Assisted in recruitment to build team of top performers.
Senior Collections Executive
Lendingkart Finance Ltd.
10.2019 - 03.2021
- Collaborated with cross-functional teams to resolve billing disputes and prevent future occurrences.
- Trained new team members on collections best practices, contributing to overall department performance improvement.
- Increased cash flow by diligently pursuing overdue accounts and negotiating favorable settlements.
- Utilised advanced skip-tracing techniques to locate hard-to-reach debtors and secure prompt payment arrangements.
- Chased up overdue payments to offer assistance in difficult situations and set up payment plans.
Collection Executive
Lendingkart Finance Ltd.
10.2019 - 03.2021
- Improved collections success by implementing effective strategies for contacting delinquent clients and negotiating payment plans.
- Maintained accurate records of all collection activities, ensuring compliance with company policies and industry regulations.
- Reduced bad debt losses through diligent monitoring of accounts receivable and timely follow-up with customers.
- Played an instrumental role in reducing aged receivables through proactive monitoring and swift action on overdue accounts.
Executive
Axis Capital Securities Private Ltd.
08.2018 - 08.2019
- Generate Lead from visiting customers to maximise revenue opportunities.
- Understand customer needs via personalised mail and phonically to promote specific credit card which align with their requirement.
- Assist customer with inquiring ,issuing ,and request reflated to their credit card accounts.
Education
Bachelor Of Commerce-Accounting -2017 - Commerce
Army School -2014
Ahmedabad 06.2017
Skills
Leadership and Team management
Certification
Best Team Award for internal Department (OND2023)
Timeline
Certificate of outstanding Performance For three Months (AMJ-2022)
06-2024
Senior Collection Manager
Healthfinite
05.2024 - Current
Best Team Award for internal Department (OND2023)
12-2023
Team Leader
Lendingkart Finance Limited
04.2023 - 02.2024
Certificate of outstanding Performance given for six months of consistent excellence.(JAS-ON-2021)
08-2021
Appreciation Award During Co-vid Lockdown
08-2020
Senior Collections Executive
Lendingkart Finance Ltd.
10.2019 - 03.2021
Collection Executive
Lendingkart Finance Ltd.
10.2019 - 03.2021
Executive
Axis Capital Securities Private Ltd.
08.2018 - 08.2019
Bachelor Of Commerce-Accounting -2017 - Commerce
Army School -2014
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