Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Disclaimer
Timeline
Generic

RAJKUMAR THUMMA

Hyderabad

Summary

Results-driven professional with extensive experience in collection management and sales. Skilled in training teams and enhancing customer satisfaction through effective relationship management and strategic negotiations, leading to increased recovery rates and organizational success.

Overview

9
9
years of professional experience

Work History

Senior Collection Manager

HDFC Bank Ltd
Hyderabad
11.2022 - Current
  • Company Overview: Hyderabad, India
  • Maintained accurate records of all collection activities, providing transparency to stakeholders and senior management.
  • Negotiated settlements with customers experiencing financial difficulty, preventing potential litigation costs and preserving client relationships.
  • Increased recovery rate by consistently meeting and exceeding targets set by management.
  • Hyderabad, India

Sales Manager

Bajaj FinServ Pvt Ltd
09.2021 - 11.2022
  • Enrollment of New Dealers and Huddle Meetings at Dealer Points.
  • Providing Training to New Joiners and Dealers on Process.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.

Sales Manager

HDB Financial Service Ltd
01.2018 - 09.2021
  • Promoted as a Sales Manager in same organization.
  • Enrollment of New Dealers and Huddle Meetings at Dealer Points.
  • Providing Training to New Joiners and Dealers on Process.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.

Senior Sales Officer

HDB Financial Service Ltd
01.2018 - 06.2019
  • Processing Consumer Durable Loans to The Customer at Store point.
  • Disbursing Files on TAT.
  • Maintaining Low Delinquency.

Business Development Officer

Capital Force Pvt Ltd
08.2017 - 01.2018
  • Associated with CAPITAL FIRST LIMITED (IDFC BANK).
  • Processing Consumer Durable Loans to The Customer at Store point.
  • Disbursing Files on TAT.
  • Maintaining Low Delinquency.

Sales Officer

HDB Financial Service Ltd
10.2016 - 07.2017
  • Processing Consumer Durable Loans to The Customer at Store point.
  • Disbursing Files on TAT.
  • Maintaining Low Delinquency.

Education

M.SC - Computer Science

Osmania University
AURORA DEGREE & PG COLLEGE
05-2019

B.SC - MSC

Satavahana University
SRI CHAITHANYA DEGREE & PG COLLEGE
04-2014

MPC -

BOARD OF INTERMEDIATE EDUCATION
GOVT BOYS COLLEGE
03-2011

SSC -

SECONDARY SCHOOL CERTIFICATE
VISHWA BHARATHI HIGH SCHOOL
04-2009

Skills

  • Debt recovery expertise
  • Market analysis
  • Team training
  • Customer relationship management
  • Record management
  • Data analysis
  • Legal compliance awareness

Languages

  • Telugu
  • Hindi
  • English

Personal Information

  • Date of Birth: 10/06/94
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married
  • Religion: Hindu

Disclaimer

I hereby declare that the information mentioned above is true to the best of my knowledge and belief.

Timeline

Senior Collection Manager

HDFC Bank Ltd
11.2022 - Current

Sales Manager

Bajaj FinServ Pvt Ltd
09.2021 - 11.2022

Sales Manager

HDB Financial Service Ltd
01.2018 - 09.2021

Senior Sales Officer

HDB Financial Service Ltd
01.2018 - 06.2019

Business Development Officer

Capital Force Pvt Ltd
08.2017 - 01.2018

Sales Officer

HDB Financial Service Ltd
10.2016 - 07.2017

M.SC - Computer Science

Osmania University

B.SC - MSC

Satavahana University

MPC -

BOARD OF INTERMEDIATE EDUCATION

SSC -

SECONDARY SCHOOL CERTIFICATE
RAJKUMAR THUMMA