Summary
Overview
Work history
Education
Skills
Websites
Languages
Timeline
SoftwareEngineer
Akash Singh

Akash Singh

Noida,India

Summary

Creative Business Development Manager with a deep understanding of web development technologies such as JavaScript, HTML, CSS, Bootstrap, and jQuery. Experienced in leveraging these skills to enhance sales and expand the customer base for companies. Proficient in program management and strategic planning, consistently driving successful initiatives and achieving business growth. Skilled in team leadership, fostering a collaborative environment, and effectively communicating with diverse stakeholders. Continuously stays updated on emerging technologies and industry trends, including the application of chatbot technologies like ChatGPT-4, to maximize business opportunities.

Overview

3
3
years of professional experience

Work history

Business Development Executive

SDS softwares
Noida, Uttar Pradesh
03.2021 - Current
  • Successfully generated new business via Upwork, and PPH achieving profit growth targets.
  • Used outstanding problem-solving and communication skills to appease dissatisfied customers.
  • Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities.
  • Analysed sales reports to identify trends and update strategies.
  • Account Management and Client handling
  • Optimised sales methods to best engage, acquire and retain customers.

Paytm

Customer Supportive
Noida, Uttar Pradesh
06.2020 - 12.2020
  • Designed displays to showcase baked produce.
  • Handled complaints in a calm and diplomatic manner, organising refunds or replacements as required.
  • Collaborated with tech specialists to resolve complex product issues.
  • Responded to calls and web chats within target timeframes, handling 6+ per hour.
  • Offered prompt solutions to maintain customer satisfaction.
  • Offered detailed advice on product and service benefits.
  • Recorded customer communications to maintain proper documentation.
  • Scheduled customer appointments and sent reminders to maintain active schedule.

Education

Bachelor of computer Applications - Online

Assisi Convent School
Noida
03.2022 -

Skills

  • Chat GTP
  • Lead Generation
  • Code reviews
  • HTML coding
  • CSS coding
  • Bootstrap
  • Javascript
  • Proposal Writing and clients Piech needs
  • Canva ( design tool )
  • MS Excel
  • Communication skills
  • Social media marketing
  • Marketing

Websites

Languages

English
Fluent

Timeline

Bachelor of computer Applications - Online

Assisi Convent School
03.2022 -

Business Development Executive

SDS softwares
03.2021 - Current

Paytm

Customer Supportive
06.2020 - 12.2020

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Akash Singh