Akash Venu Rathod
Thane
Summary
Dynamic Senior Relationship Manager with proven success at Realty Assistant Pvt Ltd, achieving 15x targets and enhancing customer retention through strategic service excellence. Skilled in business development and staff management, I excel in analyzing financial metrics and implementing effective marketing strategies to drive growth and efficiency.
Overview
8
8
years of professional experience
Work History
Senior Relationship Manager
Realty Assistant Pvt Ltd
Thane
01.2025 - Current
- Advanced to Acting Team Leader upon accomplishing 15x targets, managing a team of 4 members.
- Assisted junior staff members with complex tasks or projects as needed.
- Implemented strategies for increasing customer retention rates by providing excellent service levels at all times.
- Resolved customer inquiries or complaints promptly and efficiently in accordance with established guidelines.
- Assisted in the development of marketing strategies for properties to ensure successful sales.
- Analyzed financial statements and prepared reports on investment performance metrics such as cash flow yield and return on investment.
Relationship Manager
Realty Assistant Pvt Ltd
Thane
05.2024 - 12.2024
- Maintained accurate records of all client interactions within the company's CRM system.
- Conducted regular client meetings to assess progress, discuss opportunities for growth, and address any concerns.
- Managed daily operations including scheduling appointments, coordinating meetings and preparing agendas.
- Provided ongoing support throughout the sales cycle by responding promptly to inquiries, resolving issues, and following up on requests in a timely manner.
- Identified customer needs, developed customized solutions, and provided knowledgeable advice.
Plant Manager
Adishakti RMC Pvt Ltd
Goa
07.2023 - 04.2024
- Created reports detailing plant performance indicators such as labor costs or output rate.
- Managed the daily operations of the plant, including scheduling personnel and equipment.
- Planned and coordinated maintenance activities for the facility.
- Conducted regular meetings with department heads to review progress towards set objectives.
- Monitored plant performance metrics, such as throughput, quality, cost, and safety.
- Implemented new technologies or systems to improve efficiency and reduce costs.
SENIOR CONSULTANT SALES
360 REALTORS
05.2023 - 06.2023
- Managed the entire sales process from prospecting, lead generation, qualification, negotiation and closing.
- Created detailed reports on monthly sales performance for management review.
SR. SALES EXECUTIVE
Home Assure
Thane
08.2022 - 05.2023
- Present purchase offers to buyers for consideration.
- Negotiate prices or other sales terms.
- Advice clients on market conditions, prices, mortgages, legal requirements and related matters.
- Accompany buyers during visits to and advise them on the suitability and value of property they are visiting.
- Promote sales of properties through advertisements, open houses and participation in multiple listing services.
- Coordinate property closings, overseeing the signing of documents and disbursement of funds.
- Investigate client's financial and credit status to determine.
SALES & MARKETING MANAGER
Jay Shree Krishna Enterprises
Thane
03.2019 - 05.2020
- Responsible for business analysis and development.
- Managed core team for sales and marketing.
- Responsible for outdoor marketing team.
SR. CUSTOMER CARE EXECUTIVE
Coram Healthcare
Thane
12.2017 - 02.2019
- Worked for organization to generate revenue by solving claims of (United States) patients.
- Worked as subject matter experts to train joiners.
- Team leader to solve queries of the existing team.
Education
B TECH -
Kalinga University
01.2018
HSC -
St. Lawrence College
Mulund01.2011
SSC -
Little Flower Highschool
Thane01.2009
Skills
- Sales training
- Staff Management
- Employee training
- Business development
- Market strategy
- Sales strategy
- Marketing Strategy Development
- Marketing communications
- Resourceful
- Time Management
Hobbies and Interests
- Music
- Travelling
- Gaming
Languages
- English
- Hindi
- Marathi
Personal Information
Date of Birth: 07/19/93
Timeline
Senior Relationship Manager
Realty Assistant Pvt Ltd
01.2025 - Current
Relationship Manager
Realty Assistant Pvt Ltd
05.2024 - 12.2024
Plant Manager
Adishakti RMC Pvt Ltd
07.2023 - 04.2024
SENIOR CONSULTANT SALES
360 REALTORS
05.2023 - 06.2023
SR. SALES EXECUTIVE
Home Assure
08.2022 - 05.2023
SALES & MARKETING MANAGER
Jay Shree Krishna Enterprises
03.2019 - 05.2020
SR. CUSTOMER CARE EXECUTIVE
Coram Healthcare
12.2017 - 02.2019
B TECH -
Kalinga University
HSC -
St. Lawrence College
SSC -
Little Flower Highschool
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