AKBAR GOURI
Jhunjhunu
Summary
To build a prosperous and successful career in retail sales by leveraging my strong communication and convincing skills, while undertaking key responsibilities to contribute effectively to the organization’s growth and success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Jewelry specialist, NCL jade, cruise
Effy jewelry
02.2025 - 08.2025
- Understand guest needs to provide exceptional customer service.
- Explain diamonds’ 4Cs (Cut, Color, Clarity, Carat) and benefits of purchasing.
- Explain Gemstone, semiprecious and color diamonds.
- Lab grown diamonds explanation.
- Make sales, build connections, and follow up to ensure customer satisfaction.
- Communicate company policies, including lifetime warranty, tax-free, and duty-free pricing.
- Explain available payment methods to customers.
- Manage inventory, merchandising, and store displays for an attractive presentation.
- Ensure the store is clean, organized, and well-maintained.
- Strive to meet and exceed cruise-specific sales targets.
- Educate customers about diamonds, gemstones, and address their questions.
- Generate invoices accurately after each purchase.
Beauty sales advisor (Travel retail sales)
Ajmal Perfumes Dubai (UAE)
07.2015 - 01.2025
- Promote and achieve sales targets for perfumes at Dubai Duty Free by engaging with customers and providing detailed information about perfume notes and Arabic fragrances.
- Assist customers by explaining product features, characteristics, and quality to facilitate informed purchases.
- Merchandize and display perfumes effectively within the Dubai Duty Free shop to attract customers and boost sales.
- Focus on selling concentrated perfumes, incense, and related products, analyzing sales figures, customer reactions, and market trends to anticipate product demand and plan accordingly.
- Manage ordering and execution of merchandising strategies to ensure optimal product presentation and availability.
- Implement sales plans and develop the right product mix in line with market trends and customer preferences.
- Maintain cleanliness and proper display of products, ensuring testers are well-maintained and accessible for customer use.
Customer Service Executive, Sales
Al Kanz Jewels LLC, Dubai (UAE)
05.2013 - 06.2015
- Greet customers visiting the showroom, identify their requirements, and provide high-quality personalized service.
- Assist customers in selecting jewelry items, showcasing new designs, and explaining product features and benefits to enhance their shopping experience.
- Inform customers about rates, ongoing promotions, and the unique qualities of attractive designs to promote sales.
- Weigh jewelry items in front of customers to ensure accurate pricing based on weight, fostering trust and transparency.
- Close sales by offering excellent service, praising customer choices, and encouraging return visits with information about new collections.
- Process payments seamlessly via cash or credit cards, manage stock efficiently, and ensure all customer interactions are satisfactory and professional.
Education
Master of Business Administration (MBA) - Sales & Marketing
Tilak Maharastra Vidhyapeeth University
01.2011
Bachelor of Arts (B.A.) - undefined
Rajasthan University
01.2008
Skills
- Confidence: Ability to take calculated decisions effectively
- Managing things: Skilled in managing multiple tasks and responsibilities efficiently
- Teamwork: Capable of working collaboratively within a team to achieve common goals
- Quick Learner: Demonstrates the ability to learn new concepts and skills rapidly
- Work Ethic: Strong belief in the power of effort and hard work
Certification
- C1-D Visa
- STCW
- SID
- CDC
COMPUTERANDOTHERCURRICULARACTIVITIES
Basic Knowledge of Computer Microsoft word Win gold software Internet (Surfing & Browsing) Participated in games & cultural events in the college. Attended workshop on Corporate Communication 2010
LANGUAGEPROFICIENCY
English
Hindi
basic Russian
Arabic
Timeline
Jewelry specialist, NCL jade, cruise
Effy jewelry
02.2025 - 08.2025
Beauty sales advisor (Travel retail sales)
Ajmal Perfumes Dubai (UAE)
07.2015 - 01.2025
Customer Service Executive, Sales
Al Kanz Jewels LLC, Dubai (UAE)
05.2013 - 06.2015
Bachelor of Arts (B.A.) - undefined
Rajasthan University
Master of Business Administration (MBA) - Sales & Marketing
Tilak Maharastra Vidhyapeeth University
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