Akhil Aggarwal
Summary
Dynamic banking professional with a proven track record at Axis Bank Ltd, excelling in government business management and compliance. Skilled in effective communication and revenue management, I successfully launched CTS Banking and enhanced client relationships, driving significant growth through strategic cross-selling and value creation.
Overview
17
17
years of professional experience
2007
2007
years of post-secondary education
1
1
Certification
Work History
Asst Vice President
HDFC Bank Ltd
05.2013 - Current
- Led cross-functional teams to enhance customer service delivery processes.
- Developed strategic initiatives to improve branch operational efficiency.
- Resolved customer complaints in a timely manner while maintaining excellent service standards.
- Managed compliance and risk assessment processes for banking operations.
- Implemented customer feedback mechanisms to refine service offerings and client satisfaction.
Manager
Axis Bank Ltd
04.2009 - 01.2013
- Handling of Government Business Handling govt account such as LIC DDA collection
- Part Of Core Team that launched CTS Banking
- Handling of Government Taxes like CBDT/DVAT/and other Govt Taxes
- Developed and maintained strong client relationships through effective communication.
- Coordinated branch activities to improve overall workflow efficiency.
- Managed compliance and risk assessment processes for banking operations.
- Sales profile to manage HNW Customer by providing them services to enhance Sales and build relationships growths through cross sell and Value Build Up
Education
BBA - Bachelors
Guru Gobind Singh Indraprastha University
08.2002 - 07.2005
Advance CDAC Program
CMS
05.2003 - 05.2005
Ryan International School
New DelhiSkills
- Banking operations
- Effective communication
- Problem solving
- Decision making
- Staff development
- Revenue management
Languages
English
Beginner (A1)
A1
Hindi
Beginner
A1
Certification
MDRT Qualification and other Contests at Branch Level and Zone Level and Cluster Level
Accomplishments
MDRT Qualification 5 times
Best employee Award
Contest Qualification At Branch Cluster and Zone Level
Affiliations
- Music
- Driving
- Reading
- Travel
References
References available upon request.
Short
Would like to work in healthy Environment and Showcase by capabilities for the same
Timeline
Asst Vice President
HDFC Bank Ltd
05.2013 - Current
Manager
Axis Bank Ltd
04.2009 - 01.2013
Advance CDAC Program
CMS
05.2003 - 05.2005
BBA - Bachelors
Guru Gobind Singh Indraprastha University
08.2002 - 07.2005
Ryan International School