Microsoft Office
Akhilesh Rakshe
Client Support Service
Mumbai,Maharashtra
Summary
Friendly Senior Associate with a 2+ years experience and reputation for exceeding performance benchmarks. Dependable team player with great communication and organizational skills. Courteous and self-motivated.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Senior Associate
Marsh & Mclennan
Mumbai, Maharashtra
04.2020 - Current
- Trained in Fundamental of Claims, thorough knowledge on Excess of Loss policies.
- Handling triaging work which helped the organization to provide enhanced client service.
- Cross trained on Lloyd's of London, London International Insurance & Reinsurance Market Association, Institute of London Underwriters and International Underwriting Association markets.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Developed and maintained courteous and effective working relationships.
- Exceeded goals through effective task prioritization and great work ethic.
- Resolved problems, improved operations and provided exceptional service.
- Collaborated with other departments to ensure timely delivery of work tasks.
Education
BBA - Banking And Insurance
D.Y. Patil University School of Management
Navi Mumbai 06.2015 - 04.2018
Skills
Triaging
New hire training
Customer service orientation
Computer competencies
Preparing reports
Accomplishments
- Twice awarded Spotlight of the Month by the employer once for being competent in short time of period and the second for taking the team's helm in control under the absence of the senior most member of the team and still be the best performer of that month.
- Supervised team of five staff members.
Software
Tally
Google Docs
Interests
Motorcycling
Sports
Trekking
Timeline
Senior Associate
Marsh & Mclennan
04.2020 - Current
BBA - Banking And Insurance
D.Y. Patil University School of Management
06.2015 - 04.2018