Akhilesh S
Operations Representative
Bengaluru
Summary
Credit operations professional prepared to excel in dynamic environment. Proven track record in optimizing workflows and enhancing productivity. Valued team collaborator with focus on achieving results and adapting to evolving demands. Skilled in Excel, process improvement, and Data Reporting.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Operations Representative
Concentrix
01.2022 - Current
- Reviewed and resolved discrepancies, working closely with team.
- Collaborated with cross-functional teams to successfully execute projects and deliver results.
- Maintained accurate records of operations activity, enabling data-driven decision making.
- Handled customer needs and issues by working with representatives and customers directly.
- Reduced errors in credit applications with thorough attention to detail and strong organizational skills.
- Enhanced customer satisfaction by promptly addressing concerns and providing clear, concise information about credit policies.
- Multitasked, worked well under pressure and drove positive change to credit operations.
Education
Bachelor's in Commerce - Financial Accounting
SDC Degree College
Bangarapet, India 04.2017 - 05.2019
Skills
> Adaptability and flexibility
> Analytical thinking
> Attention to Detail
> Documentation management
> Data reporting
> MS Excel
Timeline
Operations Representative
Concentrix
01.2022 - Current
Bachelor's in Commerce - Financial Accounting
SDC Degree College
04.2017 - 05.2019
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