Accomplished and Energetic Manager with a solid history of achievement in the medical field. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include Leadership, Training Programs and Customer Service.
Overview
9
9
years of professional experience
Work History
Assistant Operation Manager
Bloom life hospital
Chennai
04.2022 - Current
Experienced Healthcare Operations with over 6 years of leadership experience in healthcare operations management, demonstrating significant improvements in service delivery, operational efficiency, and patient satisfaction within healthcare institutions
Proven expertise in managing daily operations of outpatient departments and hospital floors, ensuring adherence to performance, quality, and service standards in fast-paced environments
Advanced proficiency in inventory management, capable of conducting regular resolving variances, and forecasting future needs to ensure optimal inventory levels
Demonstrated ability in leading, training, and developing diverse teams, enhancing productivity and maintaining high service standards across healthcare settings
Strong technical skills, including proficiency in healthcare management software, Microsoft Office Suite, and an educational background in computer applications, enabling effective use of healthcare informatics for operational improvement
Excellent communication and interpersonal skills, adept at liaising between management, staff, and clients to ensure seamless service delivery and address potential operational challenges proactively.
Assistant Operation Manager
Aarthi Scans And Labs
Mumbai, Maharashtra
09.2020 - 03.2022
Managed up to 150 employees at four separate labs
Reviewing bio-data and interviewing new applicants to recruiting for the right place and ensure staff received proper training, prepared annual reviews
Planned and organized monthly management and team meetings ensured compliance with regulatory agencies and laws
Created tracking reports and submitted to hospital director monthly.
Front Office Manager
Aarthi Scans And Labs
Mumbai, Maharashtra
05.2018 - 08.2020
Responsible for day to day operation with strong emphasis on customer service
Scheduled & maintained both client & doctor appointments
Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance and other personnel
Establish work schedules and assignments for staff, according to work load, space and equipment availability
Maintained computer software and medical reports.
Assistant Engineer(Civil)
Sindhu Murugan & co
Tirunelveli, TamilNadu
06.2015 - 05.2018
Wrote daily reports for accountability and quality assurance
Perform drafting according to specifications; ensured compliance with all project QA procedures & requirements
Thoroughly inspected all major structures and supervised any revisions made
Maintained client relationship; prepared bids; liaised with clients and sub-consultants
Attend meetings and discuss project details with clients, contractors, asset owners, and stakeholders.
Education
M.B.A HOSPITAL MANAGEMENT -
Madras University
07.2025
B.E CIVIL ENGINEERING -
SCAD Engineering College
01.2015
DIPLOMA IN CIVIL ENGINEERING -
Francis Xavier Polytechnic College
01.2012
Skills
Problem Solving, Team Leadership, Coaching, Strategic Planning Fast Learner Sincerity, Smart Worker
Languages
English, Tamil, and Hindi.
Computerproficiency
Application: Microsoft Office, Project. Design software: Auto CAD 2D, 3D, STADD pro.
Personal Information
Father's Name: M.M. Samy
Date of Birth: 02/14/1992
Nationality: Indian
Disclaimer
I hereby assure you that the information furnished above is true to the best of my knowledge.