Akriti Sood
Computer Engineer
Kangra
Summary
I would like to be a part of an organization where I could use and enhance my knowledge and talent for the development of both the organization and myself. Proven track record of successfully managing multiple freelance assignments concurrently, meeting deadlines and client satisfaction. Possessing excellent communication skills while interacting effectively with both technical and non-technical personnel at all levels. Highly reliable and experienced with track record of helping clients improve bottom-line numbers by providing tailored advice, expertise and innovative solutions. Adept in quickly identifying customer needs and designing customized strategies to maximize company performance and profitability. Skilled in analyzing industry trends, competitor activities and market conditions to make timely decisions.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
freelancer
Freelancer
08.2018 - Current
- Worked with 400+ clients on various online freelancing platforms.
- Generated detailed reports to highlight product performance and usage metrics.
- Utilized HTML, CSS and JavaScript programs to create customized websites, enhancing features and aesthetics.
- Collaborated with clients to define project requirements and deliverables.
- Negotiated fees and contracts to reach mutually beneficial agreements with clients.
- Generated reports detailing findings and recommendations.
- Collaborated with clients to define project requirements and deliverables
- Debugged and resolved technical issues related to website and mobile applications to minimize disruptions
- Monitored and maintained websites and applications to track security vulnerabilities
- Designed and implemented new features and enhancements to improve existing applications
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials
- Created and managed project plans, timelines and budgets
Sr Tech Sales Executive
04.2018 - 08.2018
- Collaborate with Business Develop and Practice Lead, to develop sales pipeline reports and dashboards
- Work with the practice lead to develop and grow the sales pipeline to consistently meet quarterly revenue goals
- Develop phone scripts and email campaigns that target new clients/accounts
- Create brand structure to ensure success for lead generation specialist through research and marketing efforts
- Assist in brainstorming new campaigns and marketing material in print and digital products
- Develop marketing project and campaigns to acquire new revenue
- Coordination/assistance with marketing campaign scripts and targeted ATS product/service offerings
Team Lead
Innovation
CHANDIGARH
06.2017 - 04.2018
- Coached team members in techniques necessary to complete job tasks.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Worked different stations to provide optimal coverage and meet production goals.
- Directed and supervised team of 10 engaged in sales and development.
Technical Support Executive
Inbay Innovation
12.2016 - 06.2017
- Extended analysis to assist technology team efforts to escalate and resolve issues.
- Oversaw troubleshooting, technical issue resolution and consulting services to upgrade technology infrastructure.
- Identified key technology defects to streamline problem resolution.
Technical sale executive
Inbay Innovation
04.2016 - 12.2016
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Gained extensive knowledge in data entry, analysis and reporting.
- Applied effective time management techniques to meet tight deadlines.
Customer Support Executive
Connect Broadband Mohali
04.2015 - 07.2015
- Listened to customers' questions and concerns to provide answers or responses
- Built strong relationships with field operations team to support business development opportunities and improve service
- Managed customer service effectiveness by monitoring performance and assessing metrics
Education
B.tech - CSE
Sri Sai University PalampurSri Sai University
Himachal Pradesh 08.2011 - 08.2015
12th -
Govt.Sr.Sec.School DarohH.P. Board
Himachal Pradesh 03.2009 - 03.2011
10th -
Bal Bharti Public Sr. Sec School DarohH.P. Board
Himachal Pradesh 03.2008 - 03.2009
Skills
Operating System : Windows 2000, Windows XPundefined
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
freelancer
Freelancer
08.2018 - Current
Sr Tech Sales Executive
04.2018 - 08.2018
Team Lead
Innovation
06.2017 - 04.2018
Technical Support Executive
Inbay Innovation
12.2016 - 06.2017
Technical sale executive
Inbay Innovation
04.2016 - 12.2016
Customer Support Executive
Connect Broadband Mohali
04.2015 - 07.2015
B.tech - CSE
Sri Sai University PalampurSri Sai University
08.2011 - 08.2015
12th -
Govt.Sr.Sec.School DarohH.P. Board
03.2009 - 03.2011
10th -
Bal Bharti Public Sr. Sec School DarohH.P. Board
03.2008 - 03.2009
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