Akshada Yadav
Navi Mumbai
Summary
Results-driven professional with a strong focus on customer service and effective communication. Proven ability to manage closing documentation and coordinate activities, ensuring seamless real estate transactions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Closing Manager
Aspire Avenue Realties
Navi Mumbai
02.2025 - 01.2026
- Facilitated property inspections and appraisals during the closing process.
- Managed closing documentation for real estate transactions efficiently.
- Coordinated communication between buyers, sellers, and agents effectively.
Telecaller & Closing Officer
Jameenguru Realty Pvt Ltd.
Navi Mumbai
02.2022 - 02.2025
- Follow-up with customers via phone or e-mail regarding service experience for customer retention reporting.
- Developed customer relationships through active listening, understanding needs, and providing appropriate solutions.
- Answered incoming calls from customers seeking assistance with product or service related issues.
- Developed customer relationships through active listening, understanding their needs, and providing appropriate solutions.
- Communicated with customers, lending personnel and title companies to coordinate closing activities.
- Helped customers make decisions about loans and lines of credit based on availability, terms and benefits.
Education
B.com - Commerce
S.V.V School
Dombivali04-2014
Skills
- Communication strategies
- Negotiation techniques
- Problem solving
- Time management
- Effective listening
- Team collaboration
- Attention to detail
- Sales support
- Customer service
- Deadline management
- Direct sales
- Sound judgment
- Calendar management
Languages
English
Beginner
A1
Marathi
Upper Intermediate (B2)
B2
Hindi
Intermediate (B1)
B1
Certification
Ms.CIT
Timeline
Closing Manager
Aspire Avenue Realties
02.2025 - 01.2026
Telecaller & Closing Officer
Jameenguru Realty Pvt Ltd.
02.2022 - 02.2025
B.com - Commerce
S.V.V School