Summary
Overview
Work History
Education
Skills
Websites
Projects - Data Analytics
Certification
Accolades
Timeline
Generic

Akshata Betrabet

Mumbai

Summary

Strategic Product and Program Management expert with over 15 years of experience shaping digital transformation and enterprise-scale initiatives across companies. Recognized for building high-performing teams, driving alignment between product vision and business goals, and delivering measurable impact through data-driven decision-making. Expertise spans product strategy, portfolio management, Agile/Hybrid execution, and stakeholder engagement at the cross-functional team and the C-suite level.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Assistant Vice President, Digital Transformation

Kotak Life Insurance
08.2019 - Current
  • Scaled digital platforms to over 100,000 users, achieving satisfaction ratings of 4.2 or higher.
  • Managed product budgets of $5–10M, ensuring cost efficiency and alignment with strategic growth initiatives.
  • Led data analytics projects that facilitated data-driven decision-making, enhancing productivity by 10–15%.
  • Collaborated with C-level executives to define product vision and align release roadmaps with business priorities.
  • Directed product lifecycle management from ideation to execution, reducing time to market by 25% using Agile methodologies.
  • Launched digital recruitment and training platforms, accelerating workforce capability development at scale.
  • Established new digital distribution channel via formation of 20+ strategic partnerships, optimizing D2C customer journeys and promoting revenue growth
  • Delivered automated digital customer journeys with e-sign integrations, cutting onboarding times by 40%.

Senior Manager I, Business Solutions Group

ICICI Prudential Life Insurance
06.2015 - 08.2019
  • Led business process design and re-engineering across sales, partner onboarding, servicing, claims, and MIS to enhance operational efficiency.
  • Managed 35+ strategic partnerships, establishing channel operations and training a team of four to scale delivery.
  • Directed system and API integrations to facilitate seamless B2B partner onboarding and customer journeys.
  • Automated core workflows, reducing turnaround times and minimizing manual dependencies in processes like payment collections and policy administration.
  • Designed and launched MIS dashboards and digital servicing portals to improve transparency and support data-driven decision-making.
  • Spearheaded launch of innovative OTC insurance model with Hero MotoCorp’s dealer network, creating new distribution channels.
  • Consulted with cross-functional teams to define functional requirements, ensuring alignment between business objectives and technical delivery.
  • Developed frameworks for stakeholder engagement to foster collaboration with leadership and external partners.

Senior Data Analyst, Clinical Pharmacovigilance

Cognizant Technology Solutions Ltd.
11.2010 - 07.2013
  • Delivered clinical data review and adverse event reporting with 100% accuracy for global pharmaceutical client.
  • Promoted to Senior Analyst, assuming 40% responsibility in training, mentoring, and QC/QA oversight.
  • Developed training modules that enhanced quality, efficiency, and reduced cycle time.
  • Collaborated with stakeholders and medical professionals to assess complex clinical cases accurately.
  • Certified as a Pharmacovigilance Trainer by the client for global PV outsourcing engagement.

Education

Post Graduate Diploma - Healthcare management

L.N. Welingkar Institute of Management Development And Research
Mumbal
06.2015

Bachelor of Pharmacy -

MET Institute of Pharmacy
Mumbai
05-2010

Skills

  • Digital transformation
  • Product management
  • Business process design
  • System integration
  • Effective communication
  • Project management
  • Consulting
  • Cross-functional team coordination
  • Stakeholder engagement
  • Data analyst

Websites

Projects - Data Analytics

  • Streaming service user analysis (MS Excel)

Certification

  • Certificate program in data analytics by Microsoft
  • Microsoft Certified: Power BI Data Analyst Associate PL-300 (ongoing)
  • Six Sigma Green Belt certification
  • MS Visio, MS Project, Minitab, Mind Map MS
  • Advanced Excel

Accolades

  • Outstanding support for Digital Initiatives, 04/01/22 - 06/01/23, Kotak Life - APC channel
  • Made a difference award, 04/01/21 - 06/01/22, Kotak Life
  • Star award winner 'KLAPS', 04/01/20 - 06/01/21, Kotak Life
  • TATVA Annual awards, 04/01/18 - 03/01/19, ICICI Prudential Life
  • Value contribution (IT & Operations), 04/01/19 - 08/01/19, ICICI Prudential Life
  • TATVA Half Yearly & Annual award, 04/01/17 - 03/01/18, ICICI Prudential Life

Timeline

Assistant Vice President, Digital Transformation

Kotak Life Insurance
08.2019 - Current

Senior Manager I, Business Solutions Group

ICICI Prudential Life Insurance
06.2015 - 08.2019

Senior Data Analyst, Clinical Pharmacovigilance

Cognizant Technology Solutions Ltd.
11.2010 - 07.2013

Post Graduate Diploma - Healthcare management

L.N. Welingkar Institute of Management Development And Research

Bachelor of Pharmacy -

MET Institute of Pharmacy

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Akshata Betrabet