AKSHATHA K C
Sagara
Summary
Versatile Business Operations Specialist with background in optimizing operational processes and implementing effective business solutions. Skilled in project management, strategic planning, and process improvement, consistently delivering results that drive efficiency and reduce costs. Strong analytical abilities and problem-solving skills contribute to successful project outcomes and positive impacts on overall business performance.
Overview
3
3
years of professional experience
Work History
Process Associate
First American (FAI)
Bangalore
02.2024 - Current
- The Escrow Assistant provides support to the NCS Office by assisting with escrow-related processes and specific office language, while adhering to standard operating procedures and company policies.
- Ability to organize and prioritize submitter requests.
- Knowledge and experience with FAST/ClarityFirst applications.
- Knowledge and experience with Microsoft Office and Teams.
- Creating FedEx label.
- Check disbursement.
- Invoicing
- Overdrafts
Loan Servicing Representative
Wells Fargo company.
Bangalore
09.2022 - 09.2023
- Identify and research the patterns, trends, and anomalies in transactional and customer data to detect, prevent, mitigate, and report suspicious activity related to money laundering and terrorist financing.
- I work side by side with Performance Improvement Plan (PIP) and Interactive Process (IAP) team members to improve their performance in the upcoming quarters.
- (Bundle Intake, bundle, Capsheet, CIT's, ICMP)
- Maintain the Team Leave Tracker and avoid team shrinkage.
- • Image Content Mortgage Platform (ICMP)
- Provided guidance to customers on how to properly complete loan applications.
- Answered questions and advised customers regarding loans and transactions.
Process Associate
First American ( India) Pvt Ltd.
Bangalore
09.2021 - 06.2022
- Knowledge in emails, the Internet, and documentation.
- I have worked in mortgage procedures for full searches (residential).
- Willing to work flexible shifts, take responsibility, and accept accountability for work.
- Side by side with the Performance Improvement Plan and Interactive Process.
- Achieving the target within the given time, maintaining a 100% quality.
- Application Know: Live fast, Netro online, data trace, data tree, Citrix, Title scan, Doc viewer.
- Performed data entry tasks to update customer records and maintain accuracy of information.
- Audited company's legal documents to verify compliant policies and procedures.
Education
B.COM -
Govt. First Grade College Sagar
Sagar01.2019
12TH - Department of Pre-university education
Govt.PU College Sagar
Sagar01.2016
10TH -
Govt high school Anavatti
01.2014
Skills
- Attention to detail
- Problem solving
- Analytical thinking
- Adaptability and flexibility
- Active listening
- Time management
- Process improvement
- Quality assurance
- Escrow procedures
Languages
- English
- Kannada
- Hindi
Personality Traits
- Smart working, ability to get along well with people
- Good analytical skill and positive attitude
- Fast learner, ready to take responsibilities
Personal Information
Father's Name: Chidhambara Murthy k s
Timeline
Process Associate
First American (FAI)
02.2024 - Current
Loan Servicing Representative
Wells Fargo company.
09.2022 - 09.2023
Process Associate
First American ( India) Pvt Ltd.
09.2021 - 06.2022
B.COM -
Govt. First Grade College Sagar
12TH - Department of Pre-university education
Govt.PU College Sagar
10TH -
Govt high school Anavatti
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