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Proactive customer service agent with expertise delivering support services and resolving customer complaints. Trained in support software and de-escalation techniques. Clear understanding of customer issues and inquiry routing and training in providing exceptional customer support. Motivated to learn, grow and excel in customer service industry.

Offering blend of analytical prowess and keen attention to detail, ensuring accurate and efficient data collection processes. Possesses foundational knowledge in data management and statistical analysis, complemented by technical skills in data entry and database software. Committed to driving data integrity and contributing to informed decision-making. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Sharon is a graduate of Environmental Technology with 2+ years of experience in Business Support Solutions, Customer Relationship Management, and Sales. A proven A+ value enabler with expertise in Organizational Administration and Operations Management. Utilizes human and material resources to drive productivity and positively impact the bottom line. Demonstrated problem-solving skills and sales optimization abilities that have significantly increased profitability. Seeking opportunities in a globally competitive work space that values independence and minimal supervision.

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

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Customer Service Executive

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Bachelor of Science - Hotel Management

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Customer Service Executive

Bachelor of Science - Hotel Management

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