Akshay Khairate

1. Business Development and Client Relations:

• Managed relationships with private customers in both railway and non-railway sectors.
• Successfully achieved a sales target of 10 Crores within past year.

2. Market Research and Lead Generation:

• Identified upcoming national and international tenders, ensuring timely participation.
• Proactively generated leads from private clients to foster business growth.
• Analyzed the current railway market to identify potential opportunities for business expansion.

3. Strategic Branding and Promotion:

• Spearheaded the complete company branding strategy, both nationally and internationally.
• Orchestrated the planning and execution of national and international exhibitions to showcase company capabilities.
• Leveraged various national and international magazines and e-newsletters for effective company branding.

• Successfully served diverse industrial segments including Industrial Automation, Medical Equipment Manufacturers, IT & IoT, Renewable Energy, and Drone Manufacturers by addressing their unique requirements.
• Accomplished exceptional sales performance, contributing to over 3 Crores in sales during the financial year 2021-2022, accounting for approximately 15% of the total B2B revenue.
• Managed international clientele by efficiently fulfilling and exporting orders to meet their specific demands.
• Utilized Microsoft Excel tools to analyze historical sales data and evaluate team performance, leading to the formulation of achievable sales targets and strategies.

• Delivered exceptional customer support to North American customers via web chat, ensuring their needs and inquiries were promptly addressed.
• Effectively resolved delivery-related concerns by collaborating with Amazon's courier partners in the United States.
• Demonstrated a high level of customer service by efficiently resolving issues and providing accurate information in a timely manner.
• Built strong relationships with field operations team to support business development opportunities and improve service.

• Provided exceptional assistance to newly acquired Tata Sky customers, guiding them through the array of services offered by TATA SKY.
• Effectively resolved inquiries and concerns from dealers pertaining to new acquisition customers.
• Played a pivotal role in training and mentoring new executives, focusing on enhancing their communication skills for efficient call management and achieving timely issue resolution.