Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Additional Information
Timeline
BusinessAnalyst

Akshay Kinhikar

Sr. Consultant
Hyderabad,Telangana

Summary

Forward-thinking Senior Consultant with outstanding knowledge of OSS/BSS, Process mining, Data Analytics and Application protocols. Expert in Perl, Python, Shell Scripting and ASL with proven history of effective problem-solving and optimizing Service Assurance, Service Management and Ticketing systems using DevOps and SDN. Dedicated to efficiency, entrepreneurship and long-term results.

Overview

6
6
years of post-secondary education
16
16
years of professional experience

Work History

Senior Consultant

Verizon
Hyderabad, Telangana
04.2016 - Current
  • Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
  • Identified 4 new products as alternative to the current ones and got 1 product implemented across the globe for operations and ticketing.
  • Contributed to success of organization by process improvement using analytics, process mining and gap identification.
  • Responsible for Vendor engagement and and project delivery with strict timelines.
  • Developed customized solution for strategic Data Lake Project.
  • Monitored and managed staff performance to attain target metrics both individually and team unit.
  • Performed process research and analytics, including network and domain analytics.

Technology Lead

Colt
Bangalore, Karnataka
12.2012 - 04.2016
  • Fostered strong relationship between Technology team and Network core teams by holding Weekly/Fortnightly meetings to align efforts.
  • Developed long-term policies to support business growth through sustainable expansion and enhancement.
  • Offered technical leadership to junior personnel and other team leaders, providing expertise on Service Assurance and Service Management area in OSS/BSS.
  • Boosted information sharing by enhancing interfaces between computer systems.
  • Developed technical requirement documentation for new software products compatible with Fault Management platform with multiple monitoring software.
  • Collaborated with client and interdepartmental peers to transform client requirements into turnkey solutions.

Senior Technical Associate

TechMahindra
Pune, Maharashtra
01.2011 - 12.2012
  • Built , Customized and tested Service Assurance tools assemblies for British Telecom's national and international network.
  • Conceptualized Prognosis POC and carried out top-quality experiments alongside research teams in the Pune R&D centre.
  • Conducted research, gathered information from multiple sources and presented results.
  • Training and metoring of resources in the team to bring the team upto speed for supporting tools for British Telecom, Credit Suisse and other clients.

Senior Engineer

Computer Sciences Corporation ( now DXC)
Indore, Madhya Pradesh
06.2009 - 12.2010
  • Confirmed product performance by performing tests and troubleshooting difficulties.
  • Build State-Of-The-Art smarts Lab and trained the resources from all locations across India Noida-Hyderabad and Chennai
  • Conducted training for Perl , Unix and Shell scripting for internal resources.
  • Trained and managed group of senior and junior engineers on various OSS/BSS tool modules of CSC India team.
  • Managed project documents, blueprints and specifications.
  • Collaborated with on-site directors, operations managers and supervisors on engineering projects.

Assistant System Engineer

Tata Consultancy Services
Hyderabad, Telangana
06.2005 - 06.2009
  • Maintained computer systems, installed, and upgraded new systems as needed.
  • Ensure development and timely delivery of the code according to the coding standards.
  • Development lead for startegic data interface for network monitoring tool in British Telecom.
  • Managing the code build and deployment for the team on daily basis.

Education

PGP-Data Science And Business Analytics - Data Science And Analytics

University of Austin-Texas & Great Lakes-Chennai
Austin-Texas & Chennai
09.2020 - Current

B.Tech - Electronics Engineering

Institute of Engineering And Technology - DAVV
Indore
01.2002 - 12.2004

Diploma - Electrical, Electronics And Communications Engineering

Shri Vaishnav Polytechnic
Indore
07.1998 - 06.2001

Skills

    Teamwork mindset

undefined

Accomplishments

  • Awarded by Vice President for going Above and Beyond work achievement
  • Received spotlight award for good performance and strategic coordination.
  • Received colt star award for designing complex webservice solution between monitoring system and ticketing system.
  • Awarded Colt Star for resolving the long pending issue since 2yrs in first 6 months of joining the team.
  • Received a certificate of Accolades from the GIS(India) Head for building Successful Smarts team.
  • Received Star Team award in Tata Consultancy Services

Software

Unix

Perl, Shell Scripting, Python

Docker, Ansible

AWS

SDN

Anaconda -Jupyter

Google-Colab

Data Analytics - ANOVA, KNN , K-Means, ANN, Logistic Regression, Linear Regression

Additional Information

Experience in working as Onsite counterpart for British Telecom in UK.

Expertise in dealing with European, US and UK clients.

Selected for Smarts Training in Newark Delaware US.

Timeline

PGP-Data Science And Business Analytics - Data Science And Analytics

University of Austin-Texas & Great Lakes-Chennai
09.2020 - Current

Senior Consultant

Verizon
04.2016 - Current

Technology Lead

Colt
12.2012 - 04.2016

Senior Technical Associate

TechMahindra
01.2011 - 12.2012

Senior Engineer

Computer Sciences Corporation ( now DXC)
06.2009 - 12.2010

Assistant System Engineer

Tata Consultancy Services
06.2005 - 06.2009

B.Tech - Electronics Engineering

Institute of Engineering And Technology - DAVV
01.2002 - 12.2004

Diploma - Electrical, Electronics And Communications Engineering

Shri Vaishnav Polytechnic
07.1998 - 06.2001

Similar Profiles

CREATE PROFILE
Akshay KinhikarSr. Consultant