Akshay Kumar
Flat No- 321 Gangotri Tower Kaushambi Ghaziabad
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
13
13
years of professional experience
Work History
Team Lead
Paytm
Noida
01.2025 - Current
- Conducting daily morning briefings with sales staffs.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Monitored team workload to prevent burnout and ensure equitable task distribution.
- Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
- Collaborated with other departments to streamline processes and improve interdepartmental cooperation.
- Maintained positive working relationship with fellow staff and management.
- Managed a team of 25 sales officers, ensuring alignment of individual performance with overall sales targets and strategic objectives.
- Monitored market trends and competitor strategies, leading the team in adapting tactics to secure new business opportunities.
- Set clear sales goals and objectives for the team, aligning individual targets with company growth strategies to ensure unified progress.
Area Sales Manager
Seven Colors Broadcasting Private Limited (Kableone OTT)
New Delhi
08.2024 - 12.2024
- Developed and implemented effective sales plans for assigned region.
- Conducting daily morning briefings with sales staffs.
- Managed a team of 15 sales officers in order to achieve maximum results.
- Tracked SO performance and achievement of management goals.
- Organized promotional events such as trade shows, conferences and exhibitions.
- Secured new business leads in region through effective networking.
- Prepared detailed sales performance reports for regional analysis.
- Coordinated with logistics teams to ensure timely customer deliveries.
- Established strong working relationships with vendors and suppliers for obtaining quality products at competitive prices.
- Collaborated with team to address sales-related concerns and maintain client satisfaction.
- Provided ongoing training and development opportunities for sales staff to improve skills and knowledge.
Accessories Manager
SBML (Channel Partner SAMSUNG)
Ghaziabad
01.2019 - 03.2024
- Managed sales operations and distribution network across the West UP region.
- Planned, developed, and implemented sales strategies in an assigned region.
- Achieved sales targets through effective planning and execution.
- Managed a team of sales officers to achieve maximum results and productivity.
- Monitored performance of sales officers against goals set by management.
- Identified new business opportunities within the region through networking activities.
- Reviewed competitor's activities and schemes to stay ahead in the market competition.
- Built and maintained familiar relationships with distributors and stakeholders.
- Formulated and executed secondary sales plan - Area wise, SO wise, Model wise, SKU wise.
Sales Officer
SBML (Channel Partner SAMSUNG)
Meerut
06.2016 - 12.2018
- Holding daily gate meeting with MDDs and TSEs every morning.
- Identified new business opportunities through market analysis and prospecting efforts.
- Monitored TSEs performance and provided effective training to help each reach targets
- Developed strategies to increase sales and market share.
- Regular working on MSN.
- Arranging weekly SEC gate meeting for product training, communications and market share.
Area Business Executive
Future Consumer Enterprises Limited
New Delhi
02.2013 - 06.2016
- Built strong relationships with existing customers to maintain loyalty and generate repeat business opportunities.
- Generated weekly reports detailing progress towards sales targets and quotas.
- Provided timely follow-up on customer inquiries, orders, complaints, and feedback.
- Tracked inventory levels in order to prevent stockouts or overstocking of products.
- Established long-term partnerships with vendors by negotiating favorable terms on behalf of the company.
- Developed and implemented strategic sales plans to increase revenue and market share
- Directed and coordinated products, services and sales activities.
Sales Associate
Morarka Organic Foods Limited
New Delhi
09.2012 - 02.2013
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Engaged customers in friendly, professional dialogue to determine needs.
- Handled customer complaints in a professional manner.
- Worked with fellow sales team members to achieve group targets.
Education
B.Sc -
Shobhit University
MeerutHigher Secondary School -
NIOS
Secondary -
CBSE
DelhiSkills
- - Sales Planning
- - Distribution
- - Market Analysis
- - Team Management
- - Data Analysis
- - Multitasking
- - Contract Negotiation
- - Power Point
- - MS Excel
- - Stock Management
- - Sales team supervision
- -Territory management
Timeline
Team Lead
Paytm
01.2025 - Current
Area Sales Manager
Seven Colors Broadcasting Private Limited (Kableone OTT)
08.2024 - 12.2024
Accessories Manager
SBML (Channel Partner SAMSUNG)
01.2019 - 03.2024
Sales Officer
SBML (Channel Partner SAMSUNG)
06.2016 - 12.2018
Area Business Executive
Future Consumer Enterprises Limited
02.2013 - 06.2016
Sales Associate
Morarka Organic Foods Limited
09.2012 - 02.2013
B.Sc -
Shobhit University
Higher Secondary School -
NIOS
Secondary -
CBSE