Desiring a challenging opportunity that promotes continuous learning and growth, enabling impactful contributions to organizational success through proficiency in MIS and operations management
Overview
9
9
years of professional experience
Work History
Deputy Manager - HR Reporting
CARS24 Services Pvt Ltd
Gurgaon
11.2023 - Current
Streamlined reporting processes, with real-time dashboards for candidate pipeline tracking.
Built dashboards to analyze sourcing efficiency and hiring trends.
Developed recruitment metric dashboards to support data-driven decisions.
Team Leader - Business Analyst
Gloviba Services Pvt. Ltd.
03.2021 - 11.2023
Designed and maintained chat/email dashboards to boost user engagement at Cred.
Managed weekly, monthly, and quarterly business review data.
Created agent stack rankings and incentive performance reports to drive motivation.
Team Leader - MIS
AMS Comtel BPMS Pvt. Ltd.
09.2018 - 03.2021
Created daily revenue and portfolio trackers.
Delivered login and agent productivity reports.
Compiled monthly billing details, and performance rankings.
Provided actionable insights for leadership reviews.
Supervisor - EFS (Operations)
E-Com Express Pvt. Ltd.
01.2018 - 09.2018
Tracked inventory movement and improved operational efficiency through inward/outward, and order TAT reports.
MIS Executive
Vertex Customer Management India Pvt. Ltd.
09.2016 - 01.2018
Developed internal and client-facing dashboards for daily/monthly insights, and agent performance evaluation.
Managed VOC dashboards to track conversions and analyze unpaid data.
HR Business Data and Reporting Analyst at MEDIMPACT HEALTHCARE SYSTEMS, INC.HR Business Data and Reporting Analyst at MEDIMPACT HEALTHCARE SYSTEMS, INC.
Deputy Functional Manager - Business operation Reporting & Analytics at Kinara Capital Pvt LtdDeputy Functional Manager - Business operation Reporting & Analytics at Kinara Capital Pvt Ltd