Akshay Londhe
Senior Operations Executive
Pune,Maharashtra
Summary
To work with Progressive & growing organization, so as to enhance my knowledge and sharpen my skills that will help me to reach to better position through my contribution that add a value to the organization. High-achieving Senior Operations Executive with demonstrated skills in integrating operational strategies, building partnerships and developing new revenue streams. Skillfully manage KPIs and internal controls to monitor operational trends and devise forward-thinking solutions. Results-focused, flexible and resilient in resolving issues.
Overview
4
4
years of professional experience
Work History
Senior Operations Executive
Xpressbees logistics Pvt. ltd.
06.2022 - Current
- Plan, manage and evaluate logistics operations liaising with internal stakeholders, suppliers, logistics providers, transportation companies and customers
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations
- Introduced new methods, practices, and systems to reduce turnaround time
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow
- Monitor all First Mile operations pan India ensuring SOP's, delivery times, and SLA'
- Resolve problems concerning transportation, logistics systems, customer issues
- Regularly review and discuss with all the state heads regarding the performance impacting critical locations and provide unconditional assistance to resolve issues.
- Streamlined operational processes by identifying inefficiencies and implementing targeted improvements.
- Achieved significant cost savings through strategic negotiations with vendors and suppliers.
- Enhanced communication between departments by establishing regular cross-functional meetings and collaboration initiatives.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Led and coordinated procurement team to drive efficient business decision-making and purchasing processes.
Operations Executive
Flipkart services Pvt Ltd
07.2020 - 05.2022
- Managed Big Billion days sale 2020 & 2021 for large categories all over Rajasthan
- Managed operations at last mile and first mile hub
- Managing hubs of all Rajasthan locations
- Create Runsheets and Pickup sheets and assign daily work to WMs
- Managing 3PL vendors of all Rajasthan locations
- Prepare and share day end performance reports
- Collection of cash, accounting and reconciliation with ERP
- Take ownership of team assigned in terms of motivation, grooming, zero escalations, training coaching as per SOP
- Track all vendors Hub Incharges and wish masters performance at real time basis to ensure all deliveries are completed as per plan
- Worked on Kaizen and got appreciation
- Improved CSAT performance for all North locations
- Identified trends and assessed opportunities to improve processes and execution
- Located bottlenecks to streamline existing processes
- Conducted regular meetings with team to discuss issues, concerns and updates
- Interviewed, recruited, and trained new onboarding candidates
- Introduced new methods, practices, and systems to reduce turnaround time.
- Led new micro DC project for Rajasthan location.
Education
MBA - Logistics And Supply Chain Management
Galgotias University
Greater Noida, India05.2020
BBA - Operations Management
Tilak Maharashtra Vidyapeeth
Pune, India05.2018
Skills
- Cost Reduction
- Productivity Improvement
- Forecasting
- Operational Excellence
- Time Management
- Team Leadership
- Performance Metrics
- Supply Chain Management
- Cross-functional Team Coordination
- Problem Solving
- Capacity Planning
- Warehouse Management
- Operations Management
- Cost Analysis and Savings
- Logistics Management
- Inventory Management
Additional Information
H-17, Vinayaka Vihar, Raipur, C.G, 492010, Pune, Maharashtra, 411014
Timeline
Senior Operations Executive
Xpressbees logistics Pvt. ltd.
06.2022 - Current
Operations Executive
Flipkart services Pvt Ltd
07.2020 - 05.2022
MBA - Logistics And Supply Chain Management
Galgotias University
BBA - Operations Management
Tilak Maharashtra Vidyapeeth
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