AKSHAY PARAB
CRM PHARMACIST - MARKETING & GROWTH
DOMBIVLI
Summary
Experienced Pharmacy Assistant dedicated to team collaboration and success, leveraging extensive administrative and retail background. Known for positive demeanor, adept problem-solving, and conflict resolution skills. Customer-focused with expertise in inventory management, customer service, and medication distribution. Possesses in-depth knowledge of medications and POS systems. Skilled in CRM implementation to drive customer loyalty and retention through data-driven strategies. Proven track record of enhancing customer experience and brand visibility through effective marketing strategies across digital and traditional channels.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
CRM PHARMACIST - GROWTH & MARKETING DEPT
WORKCELL SOLUTIONS PVT LTD
03.2025 - Current
- Developed customized reports for improved sales forecasting and accurate performance tracking.
- Actively contributed to company growth by leveraging insights from customer data within the CRM system for strategic decisionmaking.
- Boosted CRM adoption by streamlining processes and providing comprehensive training to team members.
- Built partnerships with diverse internal teams and sales, finance, and operations departments to streamline processes.
- Made customers aware of current and new programs and services.
- Delivered superior customer service to strengthen relationships and drive future business revenue.
Pharmacy Assistant
ASHIRWAD MEDICAL
01.2018 - 02.2025
- Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.
- Verified accuracy of medication orders and entered data into pharmacy system.
- Maintained inventory records by restocking shelves with pharmaceuticals.
- Processed payments from customers using cash registers and debit and credit card terminals.
- Planned and executed events and marketing programs to increase qualified leads.
- Collaborated closely with sales teams to ensure alignment between promotional activities and revenue goals.
- Analyzed market trends to identify new opportunities for growth, driving the expansion into untapped markets.
Account Assistant
MITECK SYSTEM PVT LTD
01.2015 - 01.2017
- Prepared financial statements and invoices for customers.
- Maintained customer accounts by recording account transactions.
- Assisted in the preparation of monthly and yearly closings.
- Performed data entry and administrative duties as assigned.
- Provided support to the accounting department when needed.
Coordinator
DREAM MACHINES
01.2013 - 01.2015
- Created and maintained accurate records of departmental activities, including budgets, personnel documents and project timelines.
- Analyzed data to identify trends in customer behavior and preferences.
- Coordinated with other departments to ensure projects were completed on time and within budget.
Education
DIPLOMA - PHARMACY
VIJAYRAO NAIK COLLEGE OF PHARACY
01.2022 - 01.2024
HSC - undefined
E B MADHAVI JUNIOR COLLEGE
01.2010 - 01.2011
SSC - undefined
TILAK NAGAR VIDYA MANDIR
01.2008 - 01.2009
Skills
- Performance tracking
- Campaign management
- Lead generation techniques
- Sales strategy development
- Prescription Interpretation
- Dosage Form Preparation
- Drug Interaction Awareness
- Pharmacology Expertise
- Processing payments
- Processing orders
- Verifying orders
- Supply Restocking
Certification
DIPLOMA IN DIGITAL MARKETING - PURSUING
Timeline
DIPLOMA IN DIGITAL MARKETING - PURSUING
05-2025
CRM PHARMACIST - GROWTH & MARKETING DEPT
WORKCELL SOLUTIONS PVT LTD
03.2025 - Current
ADVANCE EXCEL
06-2024
DIPLOMA - PHARMACY
VIJAYRAO NAIK COLLEGE OF PHARACY
01.2022 - 01.2024
TYPING
01-2021
Pharmacy Assistant
ASHIRWAD MEDICAL
01.2018 - 02.2025
Account Assistant
MITECK SYSTEM PVT LTD
01.2015 - 01.2017
Coordinator
DREAM MACHINES
01.2013 - 01.2015
HSC - undefined
E B MADHAVI JUNIOR COLLEGE
01.2010 - 01.2011
SSC - undefined
TILAK NAGAR VIDYA MANDIR
01.2008 - 01.2009
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