Customer-focused software professional with good communication skills and expertise in various technical platforms. Understands and meets both client and employer needs. Excels as hands-on developer and solving technical customer escalations.
* Collaborated with the PD team in China to implement Chinese localization and customize the UI based on customer requirements, enhancing user experience.
* Enhanced code security by addressing critical external vulnerabilities, including XSS, Directory Traversal, and injection flaws.
* Streamlined issue resolution by collaborating within and across teams to resolve high-severity bugs and customer support requests (SRs).
* Improved software quality by proposing and automating test cases to prevent future regressions.
* Accelerated testing cycles by working with the automation team to automate test setup creation.
* Technologies Involved: Java, JSP debugging, Python (for ITEC test environment)
Non-Technical Activities
* Contributed to team morale by planning and executing engaging fun activities.
* Promoted organizational engagement by organizing and managing Foosball and Table Tennis tournaments.
Java
MySQL
Python
Angular
undefinedBritish English Certification - Vantage
FreeSMS:
FreeSMS is a web application simulating way2sms.com
Environment : Java, Servlets, HTML and CSS.
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Zombie Apocalypse:
Environment: Unity game engine
Programming language Used: C#
OCA - Java
British English Certification - Vantage