Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic

Akshay S

Bengaluru,India

Summary

Dynamic Network Engineer with 4 years of experience in routing, switching, and network security. Proficient in configuring and troubleshooting Cisco routers, switches, and ASA firewalls, and optimizing LAN/WAN performance. Skilled in EIGRP, OSPF, and VPN technologies with a strong focus on network reliability and security. Strong team player with leadership experience and a commitment to continuous learning

Overview

4
4
years of professional experience
4037
4037
years of post-secondary education
1
1
Certification

Work history

Network engineer

Systal Technology Solutions
Banglore, India
09.2023 - Current
  • Monitored and troubleshot over 50+ Cisco routers, switches, and firewalls in a 24/7 enterprise network environment, ensuring 99.99% network uptime and minimizing mean time to resolution (MTTR) by 30%.
  • Performed in-depth analysis of LAN/WAN traffic using Wireshark and ASA firewall packet captures, identifying and resolving packet flow anomalies, resulting in 15% improvement in network throughput.
  • Configured and optimized dynamic routing protocols including EIGRP, OSPF, BGP, RIP, and IS-IS, and conducted routine IOS image upgrades and configuration backups, ensuring network reliability and version consistency across 75+ devices.
  • Configured and maintained Cisco ASA firewalls, implementing various NAT types (Static, Dynamic, PAT, Identity NAT, Auto NAT, Manual NAT) and managing Active-Active and Active-Standby failover for high availability and zero downtime.
  • Deployed and supported VPN solutions (Site-to-Site, DMVPN, SSL) across 20+ remote sites, and implemented Layer 2 technologies (VLANs, VTP, STP, trunking, inter-VLAN routing), enhancing secure connectivity and reducing broadcast traffic by 25%.
  • Responded to and mitigated firewall-related security incidents by implementing proactive measures such as ACLs, Modular Policy Framework (MPF), URL filtering, and port security, improving overall security posture by 40%.
  • Conducted daily monitoring of LAN/WAN infrastructure and delivered 24/7 client support, promptly troubleshooting network issues and escalating incidents as needed to ensure uptime and timely status reporting to stakeholders.
  • Implemented switch port security and other security measures on Cisco switches; performed IOS upgrades, restorations, and routine configuration backups using TFTP servers to ensure network integrity and device reliability.

Network engineer

Virtusa software services
Bengaluru, Karnataka
01.2021 - 08.2023
  • Managed and troubleshot Cisco wired and wireless infrastructure, including Cisco Wireless LAN Controllers (WLCs) and Access Points, ensuring seamless wireless connectivity and coverage across enterprise environments.
  • Led real-time incident management for P1/P2 tickets using ServiceNow, ensuring SLA compliance and minimal disruption; conducted root cause analysis (RCA) for recurring issues, reducing repeat incidents by 40% through detailed documentation.
  • Deployed and maintained Meraki switches in branch offices, configured VLANs, and implemented Layer 2/3 security policies to ensure compliance and segmentation.
  • Led live call troubleshooting with clients and cross-functional teams during high-impact incidents, enhancing first-contact resolution rate by 30% and maintaining client trust through clear, transparent communication and timely issue resolution.
  • Created and managed firewall rules, ACLs, and network segmentation policies to enhance security posture across multiple environments.
  • Conducted QoS configuration and tuning to prioritize latency-sensitive applications like voice and video, improving call quality and collaboration performance by 20%.
  • Planned and executed IOS upgrades, security patches, and switch replacements with zero downtime, following ITIL change management protocols.

Education

Bachelor of Science - Computer science

University of Calicut
Kerala

Higher Secondary Education - Science

Kerala state Board

Skills

  • RIP, OSPF, EIGRP, BGP
  • Site-to-Site VPN, Remote VPN, IPsec VPN, GRE VPN, DMVPN, SSL VPN, IKEv1, IKEv2
  • Palo Alto, cisco ASA, Meraki switches
  • STP, RSTP, VTP, LACP, 8021Q
  • Port Security, DHCP Snooping, BPDU Guard, Private VLAN
  • HSRP, VRRP, GLBP
  • Wireshark16, ServiceNow, Packet Tracer, SolarWinds, Grafana, PRTG, DNAC

Certification

  • CCNA (Routing and Switching)
  • CCNP Security Training Completed
  • Cybersecurity essentials Training completed

Timeline

Network engineer

Systal Technology Solutions
09.2023 - Current

Network engineer

Virtusa software services
01.2021 - 08.2023

Bachelor of Science - Computer science

University of Calicut

Higher Secondary Education - Science

Kerala state Board

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Akshay S