Summary
Overview
Work History
Education
Skills
Certification
Disclaimer
Personal Information
Timeline
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Alagu Manickam A

Alagu Manickam A

Banker
Puthukudi

Summary

Goal-driven banking professional well-versed in managing diverse customer needs with speed and efficiency. Maximizing satisfaction and bank revenue through hands-on service and support, knowledgeable product recommendations and persuasive communication skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

PB AUTHORISER

HDFC BANK
03.2024 - Current
  • Provided valuable feedback on system improvements that resulted in increased automation and reduced manual intervention.
  • Maintained updated knowledge of industry regulations, policies, and best practices to provide informed guidance to clients.
  • Organized internal workshops on policy updates, keeping the team up-to-date on relevant changes affecting their work.
  • Engaged with customers and delivered quality service.

Officer

DBS Bank India Ltd
05.2016 - 02.2024
  • Developed strategies to grow client base and implemented appropriate sales plans to target prospective customers
  • Actively worked to build branch credibility and develop relationships to increase community and industry visibility and overall profitability
  • Contacted potential clients to pursue sales and gather funds
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service
  • Disbursed cash and checks accurately while maintaining security of cash drawers
  • Followed up on customer complaints and provided solutions to enhance customer satisfaction
  • Maintained accurate records of customer transactions in line with bank procedures

Education

Bachelor Of Commerce - undefined

MDT Hindu College
Tirunelveli

Master Of Business Administration - Finance

MDT Hindu College
Tirunelveli

Skills

Relationship building

Certification

IRDA

Disclaimer

I hereby declare that above information is true to best of my knowledge.

Personal Information

  • Date of Birth: 05/08/91
  • Marital Status: Married

Timeline

PB AUTHORISER

HDFC BANK
03.2024 - Current

Officer

DBS Bank India Ltd
05.2016 - 02.2024

Bachelor Of Commerce - undefined

MDT Hindu College

Master Of Business Administration - Finance

MDT Hindu College

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Alagu Manickam ABanker