Alap Mehta

• Led organizational redesign and restructuring initiatives to enhance operational efficiency and alignment with business goals.
• Designed and executed succession planning frameworks, leveraging the 9-box model, ADPs, and IDPs for top talent growth.
• Partnered with executive leadership to drive strategic HR initiatives that align with core business objectives.
• Directed climate and culture programs, including Townhalls, FGDs, and engagement surveys to elevate employee experience.
• Managed performance evaluation methodologies, streamlining the 3-pointer (from 5 pointer ratings) rating scale for equitable and transparent assessments.

# Key Highlights:

• Talent Strategy: Implemented a high-impact talent development framework.
• Organizational Restructuring: Led a Re-Org initiative post-acquisition, aligning roles and responsibilities for scalability, contributing to 22% operational efficiency improvement.
• Succession Planning: Designed leadership pipelines using the 9-box framework, resulting in critical leadership roles being filled internally.
• Culture & Climate Transformation: Launched fintech-focused engagement strategies, including Townhalls, FGDs, and NPS tracking, improving employee satisfaction scores by 20 points.
• Performance Management: Revamped the 3-pointer rating system, increasing employee goal clarity and performance alignment, leading to a 15% uptick in productivity metrics.

• Led global HR function for Cygnet's Digital Engineering Services and IT products business, managing 1200+ employees worldwide.
• Led HR function overseeing HR CoE (TA, TM, TD, RMG), HRBP and HRSS with a team of 20+ HR professionals.
• Worked closely alongside CXOs to comprehend organizational goals and strategic objectives.
• Established annual HR charter that supported business objectives while effectively managing a multi-million dollar HR budget.
• Reviewed talent, succession and performance management practices to establish a BU-focused integrated approach.
• Designed a Performance Management System 2.0 with continuous feedback, quarterly check-ins, goal-setting, and calibration of performance and potential

Key Highlights:

• Delivered 15000+ Manhours of Training, 100+ employees were certified in Microsoft, ISTQB, IIBA, Cloud (AWS, Azure) etc.
• Achieved “Grate Place to work” certification in March 2022 to enhance the Employer brand.
• Conceptualized and put in place an Operational model of RMG at Cygnet. (Skill matrix, Job Rotation/Lateral movement, HIPOs, Bench Management, Billings/ROI, Retentions)
• HR Process Automation: (1) ATS - Zwayam (2) R&R activities automated through Zaggle. (3) Improvements in an existing module of Separation, On boarding etc.
• Successfully complied to the M&A activities for Cygnet’s product division.

• Part of Leadership Team, Heading the Global HR activities for Bankai Group - a leader in telecom and Fintech solutions with over 600+ employees across USA, INDIA, AFRICA, LATAM, MENA and SA.
• Partner with business heads to conceptualize and drive several niche and high-visibility HR initiatives programs in the organization (PMS with KRA/KPIs, C&B Restructuring, R&R, )
• Implemented structured programs on skilling for seamless deployment of professionals globally. (Skill assessment tests for technical and non technical roles, IDP, Certification)
• Led development, design, and delivery of the Quarterly Talent Reviews for the CEO (HR Dashboard / Analytics for CEO).

Key Highlights:

• Top 5 performer for 2017, 2018, 2019.
• Restructured the compensation and benefits/salary structure to meet the business needs & improve tax benefits to employees.
• Overall Onboarding multiple for HR recruitment team - 35X against the bench mark of 10X- for 2017,2018,2019.
• Implementation of processes and systems for automation of HR Operations – i.e. HRIS & payroll automation.
• Effectively introduced employee referral programs, resulting in a 20% reduction in the cost of hiring.

• Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
• Recruited top talent to maximize profitability.
• Structured compensation and benefits according to market conditions and budget demands.
• Identified and implemented appropriate strategies to increase employee satisfaction and retention.

Key Highlights:

• Consistently met 100% of hiring targets for 4 years in a row. The workforce grew 4X in 4 years.
• Won an award of Highest Employment Generator – 2014-15 for Cygnet. – First for the Organization by GESIA.
• Manage Strategic hiring for a client of cygnet –to help setup its Captive (ODC) in India – Ahmedabad.
• Developed an ER and IC for Cygnet from scratch.

• Managed the HR function for Monarch group of companies.
• Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
• Recruited top talent to support sales and Operations.
• Structured compensation and benefits according to market conditions and budget demands.
• Motivated employees through special events, incentive programs, and constructive feedback.

Key Highlights:

• Multifold the head count (5x) for Monarch Group – PAN India from 330 to 1500 in 18 months.
• Created HR Policies and workflows for better operational efficiency and drive business outcomes.
• Collaborated with 3 department managers to develop initiative program training for 250+ employees which improved retention by 30%

• Responsible for end to end background screening process across globe – at all levels (Process owner of Global BGC @ infosys)
• Involved in to on boarding of infocions across DCs.
• Supported POSH and Employee separations
• Assisted on a strategic project: New joiners On boarding program (e-Joining, e-Recruit)

Key Highlights:

• Successfully designed BGC Process- at various levels with Metric. (for 89000 employees in 12 countries)
• Helped client won an award internally and externally.
• Best performer (with 5 ratings) in PMS for 2007 & 2008 in West Asia.