ALEX JOSEPH
ernakulam
Summary
As a highly motivated and goal-oriented engineering graduate, I aspire to enhance my technical knowledge and global exposure by pursuing a Master's in Mechanical Engineering at the Technological University of Dublin. My objective is to gain advanced skills in design, energy systems, and manufacturing technologies, which I will apply to contribute meaningfully to large-scale industrial projects. Upon completion of my studies, I aim to return to India and join a leading engineering organization—such as the Jamnagar Oil Refinery—where I can drive innovation, improve operational efficiency, and support sustainable engineering practices.
Overview
3
3
years of professional experience
21
21
years of post-secondary education
1
1
Language
Work History
Associate
SUTHERLAND GLOBAL SERVICES
04.2023 - Current
- Conduct training sessions for new joiners, ensuring smooth on boarding and process understanding.
- Delivered exceptional customer service by resolving queries and providing solutions through live chat with a high satisfaction rate.
- Provide guidance and mentorship to new team members to enhance productivity and performance.
- Supported cross-functional training efforts and knowledge transfer.
- Built strong relationships with peers and contributed to a collaborative team culture.
Associate
RANDSTAD INDIA PRIVATE LIMITED
09.2022 - 04.2023
- Company Overview: Deputed to Sutherland Global Services
- Worked on client project for Sutherland in customer service and support roles.
Education
B.Tech - Mechanical Engineering
Capital University Jharkhand
Koderma, Jhumri Telaiya, Jharkhand07-2022
Bachelor of Technology - Mechanical Engineering
Mets School of Engineering
Kuruvilassery, Kerala 680741 04.2001 -
Mary Ward English Medium School
Puthenvelikkara03-2014
V.C.S.H.S School
Puthenvelikkara03-2016
Skills
- Ability to rapidly build relationship and set up trust
- Confident and Determined
- Ability to cope with different situations
Interests
Sports, Discussing about socially relevant topics
CO-/EXTRA – CURRICULAR ACTIVITIES
Member of INSTITUTION OF ENGINEERS (IEI) Member of IEDC Participated in the workshop on FDM 3D printing
Training
- Seminar Topic: SOLAR CARS
- Solar vehicle used for land transport, that power using a battery, or use solar panels to recharge batteries or run auxiliary systems for a car that mainly uses battery power.
Disclaimer
I hereby declare that the above mentioned statement is correct and true to the best of my knowledge and belief.
Place: Ernakulam, kerala
Date: 2025-07-17
ALEX JOSEPH
Timeline
Associate
SUTHERLAND GLOBAL SERVICES
04.2023 - Current
Associate
RANDSTAD INDIA PRIVATE LIMITED
09.2022 - 04.2023
Bachelor of Technology - Mechanical Engineering
Mets School of Engineering
04.2001 -
B.Tech - Mechanical Engineering
Capital University Jharkhand
Mary Ward English Medium School
V.C.S.H.S School
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