Results-driven sales manager with expertise in pricing strategy, client retention, and market analysis. Proven ability to drive revenue growth and enhance customer satisfaction through strong relationship management.
Overview
29
29
years of professional experience
Work History
Area Sales Manager
Aimbridge Hospitality
Bloomington
01.2024 - Current
Managed sales initiatives across multiple hospitality properties to drive revenue growth.
Developed strategic partnerships with local businesses to enhance service offerings.
Analyzed market trends to identify new business opportunities and target clients effectively.
Coordinated promotional events, including trade shows and conferences, to boost brand visibility.
Conducted regular site visits to ensure compliance with property standards and customer expectations.
Generated comprehensive reports on sales volume, revenue growth, and competitive landscape.
Resolved customer complaints promptly while maintaining high levels of satisfaction.
Maintained strong relationships with existing clients to ensure continued satisfaction with services.
Dual Sales Coordinator
Buffalo Lodging Associates Llc
Coventry
07.2021 - 12.2024
Coordinated Hampton Inn, Coventry and The Courtyard, Providence
Coordinated sales activities and schedules for multiple properties within the organization.
Managed communication between sales teams and corporate leadership effectively.
Developed promotional materials to support sales initiatives.
Maintained accurate records of client interactions and sales transactions.
Managed client relationships by responding promptly to inquiries and addressing any issues that arose during the course of a sale.
Performed follow-up calls with customers after each sale was completed.
Maintained an up-to-date database of prospective clients and their contact information.
Coordinated and finalized sales proposals to complete purchases.
Provided administrative support to the sales team including scheduling meetings, preparing presentations and managing email correspondence.
Planned trade shows and conferences for new product launching or existing product promotion.
Owner/Operator
Pure Pilates Hair and Body
Bloomington
01.1997 - 07.2010
Managed daily operations of a wellness studio focused on Pilates and body care.
Oversaw staff training to ensure high-quality service and customer satisfaction.
Developed marketing strategies to promote services and engage new clients.
Coordinated scheduling for classes, appointments, and staff shifts effectively.
Implemented health and safety protocols to maintain a safe environment for clients.
Cultivated strong relationships with clients through excellent communication skills.
Managed daily operations of the business, including staff, sales, inventory, and accounting.
Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
Education
Full Mat And Equipment -
Pilates Certification Center
Cary, NC
08-2000
Associate of Business Administration - Marketing Management
Ashland University
Ashland, Ohio, OH
05-1995
Skills
Sales/Pricing strategy
Revenue growth
Market analysis
Client retention
Data reporting
Customer relationship management
Event coordination
Sales operations
Goal setting and achievement
Networking events
Teamwork and collaboration
Timeline
Area Sales Manager
Aimbridge Hospitality
01.2024 - Current
Dual Sales Coordinator
Buffalo Lodging Associates Llc
07.2021 - 12.2024
Owner/Operator
Pure Pilates Hair and Body
01.1997 - 07.2010
Full Mat And Equipment -
Pilates Certification Center
Associate of Business Administration - Marketing Management
Front Desk / Laundry Attendant / Executive Housekeeping Support at Aimbridge HospitalityFront Desk / Laundry Attendant / Executive Housekeeping Support at Aimbridge Hospitality