Summary
Overview
Work History
Education
Skills
Additional Information
Interests
Timeline
AccountManager
Alice Theresa

Alice Theresa

Human Resources
Chennai

Summary

Innovative, Engaging and dynamic communicator, People management with 8 years of forward-thinking personnel leadership experience and in improving operations and solving problems. Perceptive champion of corporate and team member success with proven impeccable ethics and business sense. Recruits and hires top talent, Passionate and tireless of leading-edge human relations management experience for various industries. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

9
9
years of professional experience
4
4
Languages

Work History

HR Executive - Talent Aquisition

Cognizant Technologies Pvt Ltd
Chennai
03.2021 - Current
  • Built human resource organization and aligned people and culture with corporate strategic priorities and operations.
  • Led and directed work with HR team members and handled hiring, training and termination.
  • Spearheaded innovative recruitment practices and mobilized management in targeted hiring that matched company needs.
  • Researched and analyzed human resources trends and best practices and drove corporate policy changes to optimize business performance.
  • Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
  • Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials and conducting initial interviews and pre-screening assessments.
  • Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
  • Coordinated schedules to arrange management interviews with applicants.
  • Evaluated strengths and weaknesses of candidates through effective screening processes.
  • Developed recruiting strategies to identify qualified candidates and build network.
  • Operated and maintained applicant tracking and candidate management systems.
  • Verified applicant references and employment details.
  • Advertised job opportunities on social media platforms and job boards.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Worked alongside global business leader to deploy new training strategies.

Assistant Manager

WiseTech Source Pvt. Ltd
02.2020 - 02.2021
  • IT & Non IT Recruitment – Handling end to end recruitment life cycle for all IT & Operations
  • Requirements
  • (Hiring for Voice and non Voice process, Java, Python, .NET, Automation QA,
  • ASP.NET, MVC, Marketing & Operations)
  • Time Office Management– Leave & Attendance Management, Maintaining Annual Leave
  • Trackers, Monthly attendance calculation, Resolving employee queries regarding the same
  • Joining, On-boarding & Exit formalities along with induction, placement,
  • Full & Final settlement
  • Training & Development – Coordination of various training and development activities for
  • Employees
  • MIS Trackers & documentation pertaining to joining, recruitment, Separation Process
  • Employee Help Desk – First point of contact for all Employee Queries,
  • Maintaining employee relations & grievance handling
  • Plan and execute various employee engagement activities like festival celebrations, Birthday celebrations etc
  • Creating & Maintaining reports, matrices & Master Documents required for ISO Audits,
  • Coordination for the same
  • Conducting Internal Audits for all the departments
  • Maintaining and executing Company’s HR policies
  • Business Development
  • Lead Generation
  • Social Media Website Postings 2
  • E
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for [Number] new employees.
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
  • Worked as effective team member while contributing to local and regional HR projects.
  • Coordinated activities of human resources team, distributing resources and personnel effectively across organization to meet HR needs.
  • Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
  • Reduced process lags by accurately managing confidential records for staff members.
  • Created organizational filing systems for records, correspondence and [Type].
  • Executed on-time, under-budget project management on complex issues for senior leadership while supporting sales planning initiatives.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Introduced new products or services, increased marketing activities and improved customer service to drive sales.
  • Monitored security to protect employees, customers and property.
  • Directed promotion and brand loyalty efforts to build direct relationships with customers.
  • Recognized staff for contributions to company success to foster engagement and increase productivity.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Developed organizational structure to outline and direct rules, roles and responsibilities.
  • Created employee schedules to align coverage with forecasted demands.

Executive

E-Giants Technologies
Chennai, Tamilnadu
04.2018 - 01.2020
  • Salary Administration – Leave & Time Office Management, monthly attendance calculation, resolving employee queries
  • Joining, On boarding & Exit formalities along with induction, placement
  • Staffing and recruiting & Issuing letters - appointment, relieving, confirmation
  • MIS & documentation pertaining to joining, recruitment, PMS, Separation Process branch office
  • Maintaining quarterly recruitment tracker reports
  • Employee Help Desk – first point of contact for Employee
  • Maintaining employee relations & grievance handling
  • Plan and execute various employee engagement activities like festival celebrations, Icebreaker techniques, Birthday celebrations etc
  • Coordination for Health Insurance, enrollment and end to end process.
  • Maintaining and executing Company’s HR policies
  • Coordination with the Manpower Clients.

Executive – HR

Healthcare Business Services Pvt.Ltd
01.2015 - 02.2018
  • The single point of contact for the allocated accounts, Recruitment Sourcing,
  • Stake holders and Clients
  • On boarding – Document collection & Induction formalities for the new joiners & Feedbacks taken
  • (0-120 days) reports for attrition management
  • Conduct Team Building activities, give Feedback on the skills required
  • Coordinate with the training and development team
  • Fully involved in supporting all HR processes, Providing instant and immediate feedback and communication on all HR processes, practices & systems
  • Leading change management projects from the inside
  • Talent Transformation:, designing the framework, cascading and coordinating with location SPOCS for facilitating role mobilization across businesses
  • Coordinating with the WFM team for the unallocated employees and coordinating with the Training team for the refresher batch to be conducted
  • Talent Transformation: Driving the High Potential Program of LEAD for high potential associates, designing the framework, cascading and coordinating with location
  • SPOCS for facilitating role mobilization across businesses
  • Timely closure of queries / grievances raised related to HR / Admin / Payroll processes
  • Designing and driving a culture of R&R within the Framework of R&R Policy
  • Improve the ESI (Employee Satisfaction Index)
  • Measures to control the absenteeism to conduct one on ones in daily basis give feedback to the Team leaders
  • RAG analysis shared to the Team Heads about the absenteeism and future
  • Document Verification & Signed off ( educational & previous employment)
  • BGV check - Criminal records
  • Day-to-day governance of HR functions – Attendance and Leave management, solving employee issues
  • Maintaining and executing Company’s HR policies
  • Payroll Management – Salary, ESIC calculations
  • Office Administration and Coordination with other branches
  • Training and Development
  • Co-ordination for Performance Appraisal
  • Other admin work such as, inventory maintenance, vendor engagements, payments.

Generalist & Admin

Spider Infomedia Pvt Ltd
03.2014 - 10.2014
  • Sourcing profiles in Naukri, Monster & Times job and recruitment process
  • Releasing offer and Appointment letter, Conduct On boarding and help plan training and development
  • Provide support to employees in various HR related topics such as leaves, compensation etc, resolve issues and problems
  • Undertake task in Performance management
  • Conduct Fun and team building activities, and festive activities, monthly birthday
  • Celebrations
  • Conducting regular 1-on-1's with the agents, analyzing their issues
  • Administer compensation and benefit plans
  • Maintain employee files, Warnings letters, and Confirmation letters
  • Exit process
  • Project Coordination and allocating the work to the employees
  • Preparing & Producing
  • Invoice to the Client for payment
  • Filling the bills, Handled Petty Cash and vouchers.

Admin executive

Lipi Marketing
Chennai
05.2010 - 12.2010
  • Maintain employee files, Warnings letters, and Confirmation letters
  • Exit process
  • Project Coordination and allocating the work to the employees
  • Preparing
  • Managing day to day Admin tasks – Maintaining Attendance Registers, Swipe cards access, Leave management systems
  • Collecting covers letters, invoices and financial statements from various departments to mail the MD
  • Handles Customer Inquiry calls and provides email support to clients
  • Handled Petty Cash and vouchers
  • Preparing Reports to the head office for the Outgoing Expenses, Incoming Purchase of the stock & Sales entered SAP ERP
  • Minutes of Meeting.

Education

MBA - HR

Annamalai University

B.COM - undefined

Stella Maris College Madras University

HSC - undefined

St Michael's Academy Matriculation

SSC - undefined

St Michael's Academy Matriculation

30 Days Training in HR Payroll -

Cisco

30Hrs Online Course in Digital Marketing -

Guvi

Skills

    Joining, On-boarding & Exit Formalities, Issuing Offer letters, Full & Final settlement

MIS Reporting & Documentation, Personal File Keeping

Employee Help Desk – Employee Engagement Activities, Maintaining employee relations and

Resolving queries

Key Entrepreneur Skills, Capitalized on previous relationationships and performed on market

Research Execution of well-designed integrated B2B and marketing strategies

Manage all kinds of aspects of all management related queries

Collaborated with cross-functional teams to improve customer service experien

Familiar with all the Recruitment Portals like Naukri, Monster, Timesjobs, LinkedIn etc

Talent Recruitment

Executive team leadership

Talent acquisition

HR support

Talent sourcing

Training development

Recruitment

Team Building

File and records management

Organizational Development

Training and mentoring

Pre-Employment Screening

Contract Negotiation

Candidate Sourcing

Training and Development

Teamwork and Collaboration

Organization and Time Management

Good Telephone Etiquette

Planning and Coordination

Relationship building and rapport

Product and service sales

Customer satisfaction

Business development and planning

Relationship building and management

Marketing strategy

Additional Information

Open to Explore good Challenging roles

Interests

Singing

Reading and Researching

Timeline

HR Executive - Talent Aquisition

Cognizant Technologies Pvt Ltd
03.2021 - Current

Assistant Manager

WiseTech Source Pvt. Ltd
02.2020 - 02.2021

Executive

E-Giants Technologies
04.2018 - 01.2020

Executive – HR

Healthcare Business Services Pvt.Ltd
01.2015 - 02.2018

Generalist & Admin

Spider Infomedia Pvt Ltd
03.2014 - 10.2014

Admin executive

Lipi Marketing
05.2010 - 12.2010

MBA - HR

Annamalai University

B.COM - undefined

Stella Maris College Madras University

HSC - undefined

St Michael's Academy Matriculation

SSC - undefined

St Michael's Academy Matriculation

30 Days Training in HR Payroll -

Cisco

30Hrs Online Course in Digital Marketing -

Guvi
Alice TheresaHuman Resources