Alim Patel
Mumbai
Summary
Responsible for managing the P&L and driving sales for the store through efficient store operations, customer service delivery, motivation and retention of store personnel and adherence to company norms.
Overview
6
6
years of professional experience
Work History
Restaurant General Manager
McDonald's
Mumbai
10.2023 - Current
- Effectively coordinated daily restaurant management operations, resulting in greater productivity and higher levels of customer satisfaction
- Altered the menu based on seasonal offerings and customer feedback
- Interviewed, hired, and counseled qualified waitstaff and kitchen staff
- Appraised staff performance and provided constructive feedback to improve overall productivity
Assistant Restaurant Manager
McDonald's
Mumbai
02.2019 - 10.2023
- Assisted the Restaurant Manager with all daily tasks, and independently handled department task and customer concerns as well
- Helped to train Crew Trainer and and other managers on restaurant Standard procedures
- Worked to ensure the maintenance of restaurant sanitation and compliance with all safety regulations
- Placed orders for necessary goods such as food, kitchen tools, and cleaning products and do inventory management for same
- Constantly made an effort to promote the restaurant name and mission in the local community and at related events
Education
Pursuing PGDM - Supply chain management
Welingkar Institute
Mumbai07.2023
Graduate - Commerce
Mumbai University
Mumbai02.2015
High School -
Nirmala Memorial Foundation College
Mumbai01.2012
Skills
- Food Service Industry Knowledge
- Excellent Customer Service Skills
- Leadership Skills
- Business Development Strategies
- Effective Management Techniques
- People
- Compliance
- Inventory management
- Cost control
- Schedule coordination
- Food safety
Custom
- Kate Blanchard, Grand Canyon University, blanchard@grandcanyon.edu, 602-334-2184
- Will Estrella, The Flagship, westrella@theflagshipn.org, 702-685-5543
- Dominic Howard, The Flagship, dhoward@theflagshipn.org, 702-344-4658
Accomplishments
- Second Best Food Cost Control Award, McDonald's Mumbai Market
- Best Shift Management Award, 2018, Infiniti Malad McDonald's
- Service Award, McDonald's, 10 Years of Service, 2024
Timeline
Restaurant General Manager
McDonald's
10.2023 - Current
Assistant Restaurant Manager
McDonald's
02.2019 - 10.2023
Pursuing PGDM - Supply chain management
Welingkar Institute
Graduate - Commerce
Mumbai University
High School -
Nirmala Memorial Foundation College