Summary
Overview
Work History
Education
Skills
Custom
Accomplishments
Timeline
Generic
Alim Patel

Alim Patel

Mumbai

Summary

Responsible for managing the P&L and driving sales for the store through efficient store operations, customer service delivery, motivation and retention of store personnel and adherence to company norms.

Overview

6
6
years of professional experience

Work History

Restaurant General Manager

McDonald's
Mumbai
10.2023 - Current
  • Effectively coordinated daily restaurant management operations, resulting in greater productivity and higher levels of customer satisfaction
  • Altered the menu based on seasonal offerings and customer feedback
  • Interviewed, hired, and counseled qualified waitstaff and kitchen staff
  • Appraised staff performance and provided constructive feedback to improve overall productivity

Assistant Restaurant Manager

McDonald's
Mumbai
02.2019 - 10.2023
  • Assisted the Restaurant Manager with all daily tasks, and independently handled department task and customer concerns as well
  • Helped to train Crew Trainer and and other managers on restaurant Standard procedures
  • Worked to ensure the maintenance of restaurant sanitation and compliance with all safety regulations
  • Placed orders for necessary goods such as food, kitchen tools, and cleaning products and do inventory management for same
  • Constantly made an effort to promote the restaurant name and mission in the local community and at related events

Education

Pursuing PGDM - Supply chain management

Welingkar Institute
Mumbai
07.2023

Graduate - Commerce

Mumbai University
Mumbai
02.2015

High School -

Nirmala Memorial Foundation College
Mumbai
01.2012

Skills

  • Food Service Industry Knowledge
  • Excellent Customer Service Skills
  • Leadership Skills
  • Business Development Strategies
  • Effective Management Techniques
  • People
  • Compliance
  • Inventory management
  • Cost control
  • Schedule coordination
  • Food safety

Custom

  • Kate Blanchard, Grand Canyon University, blanchard@grandcanyon.edu, 602-334-2184
  • Will Estrella, The Flagship, westrella@theflagshipn.org, 702-685-5543
  • Dominic Howard, The Flagship, dhoward@theflagshipn.org, 702-344-4658

Accomplishments

  • Second Best Food Cost Control Award, McDonald's Mumbai Market
  • Best Shift Management Award, 2018, Infiniti Malad McDonald's
  • Service Award, McDonald's, 10 Years of Service, 2024

Timeline

Restaurant General Manager

McDonald's
10.2023 - Current

Assistant Restaurant Manager

McDonald's
02.2019 - 10.2023

Pursuing PGDM - Supply chain management

Welingkar Institute

Graduate - Commerce

Mumbai University

High School -

Nirmala Memorial Foundation College
Alim Patel