Allen Rego
Navi Mumbai
Summary
Eager Food and Beverage Associate with proven expertise in guest services and food safety, honed at The St. Regis Mumbai and The Oberoi Group. Demonstrates exceptional communication and reliability, excelling in fast-paced environments. Achieved significant improvements in dining experience through effective inventory management and upselling strategies.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Food and Beverage Associate
The St. Regis Mumbai
Mumbai
11.2024 - Current
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Took customer orders accurately and provided menu recommendations when requested.
- Performed opening and closing duties, including cleaning and preparing the venue for the next day.
- Prepared and served drinks and food items according to company standards.
Food and Beverage Associate
The Oberoi Group OF Hotels and Resort
Mumbai
09.2023 - 08.2024
- Talented individual with desire to make guests feel welcome
- Energetic personality coupled with strong work ethic
- Eager to demonstrate advanced skills in food safety and customer service to new, rewarding opportunity
Intern/Trainee
Trident Hotels
Mumbai
02.2022 - 06.2022
- Completed all tasks efficiently and timely, as instructed by my managers
- Took further assessments to evaluate expertise gained and identify learning gaps
- Worked with mentors and supervisors in improving professional conduct, individual character and skills to maintain positive work environments
- Kept work areas clean and organized by disposing of waste, removing dirt and conducting deep cleans
Education
Bachelor of Science - HOSPITALITY STUDIES
DON BOSCO COLLEGE OF HOSPITALITY STUDIES
Kurla, Mumbai05-2023
WSET LEVEL 1 - WINES
Skills
- Communication
- Food safety
- Wine pairing
- Dining room organization
- Reliability and punctuality
- Upselling strategies
- Inventory management
- Guest services
Certification
WSET Level 1 in Wines
Languages
- English
- Hindi
- Konkani
Timeline
Food and Beverage Associate
The St. Regis Mumbai
11.2024 - Current
Food and Beverage Associate
The Oberoi Group OF Hotels and Resort
09.2023 - 08.2024
Intern/Trainee
Trident Hotels
02.2022 - 06.2022
Bachelor of Science - HOSPITALITY STUDIES
DON BOSCO COLLEGE OF HOSPITALITY STUDIES
WSET LEVEL 1 - WINES
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