Exploring new things
ALOK KUMAR
B2B Sales, Retail Sales, Channel Sales
Summary
Result oriented and self-motivated Sales Manager with 6 years background in managing accounts for assigned territories and selling products ethically and with market-driven approaches. Skillfully enhance distribution and availability of products to achieve targeted territorial growth.
Overview
10
10
years of professional experience
Work History
Territory Sales Manager
Bharti Airtel Limited
DELHI
01.2022 - Current
- Ensuring that the distributes/ retailers maintain adequate stocks of company products and merchandise as per norms
- Building trust and relationship with distributors / retailers and company by clearing any doubts/confusions and providing solutions to any issue within reasonable time frame
- Responsible for achieving sales targets in the assigned territory or Markets.
- Leveraged market knowledge to capitalize on emerging opportunities and maintain consistent growth rate at higher.
- Grew businesses by adopting market expansion strategy to serve different customer needs.
Enterprise Sales Manager
Reliance Jio Infocomm Limited
02.2017 - 01.2022
- Responsible to drive Enterprise Sales of Jio products (Corporate Connections, Broadband, ILL, Mobility) in assigned territory and lead the team to meet their business goals.
- Managing Enterprise team for Jio enterprise digital emerging business (Jio Business Broadband, Mobility, ILL, SIP, COCP, Toll-free Numbers, EBB)
- Fostering strong strategic relationships between enterprises and Jio to ensure retention and enhance revenue
- Providing direction, support and motivation to team to meet and out-perform agreed targets
- Drive small and medium enterprise business in the assigned territory
- Pitch enterprise products and services to prospective customers
- Achieve revenue, order booking and acquisition targets
- Achieve team productivity and participation as per norms
- Spearhead large deals personally along with the team member
- Ensure self and team compliance to company policies and processes
Senior Customer Service Manager
Samsung India Pvt. Ltd.
East Delhi
01.2014 - 01.2017
- Enhanced customer satisfaction ratings by resolving technical, on-site and Product issues efficiently.
- Managing Floor and Customer Escalation, Ensuring Sales of Samsung Products
- Responsible for solutions to their complaints and queries and ensuring the best customer satisfaction
- Ensuring the Sales of Samsung product and services (Extended Warranty)
- Achieve revenue, order booking and acquisition targets, Building and customer level opportunity mapping and sales planning.
Education
M.B.A - Finance
GAYA College. GAYA(Magadh University
B.com - undefined
Y N College Dighwara (IGNOU)
B.A - Economics
XII BIEC - Commerce
PatnaLNT College
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Bihar BoardSri Y C High School (BSEB
Skills
Relationship Management Skill
Accomplishments
- Achieved 5 times Hall of fame award by completing the sales target with accuracy and efficiency in FY 2022-23. (Bharti airtel)
- Achieved Best ESM award pan india 2nd rank in July 2021 for achieving highest revenue generation 80 lakh. (JIO)
- Achieved Best ESM award 1st rank in 4th QTR (J-F-M 2021) for achieving highest revenue generation 1.05 Cr. (JIO)
- Always maintained the "Top 2" stack rank in delhi circle as an ESM.
- Achieved 6 times Best ESO award by completing the sales target of selling Enterprise Broadband and Jio Business Plan and COCP numbers.
Interests
Travelling
Sports and Music
Timeline
Territory Sales Manager
Bharti Airtel Limited
01.2022 - Current
Enterprise Sales Manager
Reliance Jio Infocomm Limited
02.2017 - 01.2022
Senior Customer Service Manager
Samsung India Pvt. Ltd.
01.2014 - 01.2017
M.B.A - Finance
GAYA College. GAYA(Magadh University
B.com - undefined
Y N College Dighwara (IGNOU)
B.A - Economics
XII BIEC - Commerce
PatnaLNT College
undefined
Bihar BoardSri Y C High School (BSEB
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