ALOK KUMAR SHUKLA
Summary
Fraud analyst with 2+ years of experience in the financial services industry. Proven ability to identify and investigate fraudulent activities, including money laundering and identity theft. Skilled in using data analysis and investigative techniques to uncover complex fraud schemes. Expertise in developing and implementing fraud prevention strategies and policies. Strong attention to detail and ability to work independently and as part of a team. Seeking a challenging position in a fast-paced environment where I can use my skills and experience to make a positive impact.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
FinCrime Analyst - KYB
Revolut Technologies India Pvt Ltd
12.2023 - Current
- Identified potential risks and red flags through comprehensive customer risk assessments, mitigating potential financial losses.
- Collaborated with cross-functional teams to ensure alignment of KYB processes across the organization.
- Maintained up-to-date knowledge of industry best practices, sharing insights with colleagues to enhance organizational performance.
- Supported AML investigations by providing accurate and timely information on customers'' financial activities.
- Ensured compliance with regulatory requirements by conducting thorough customer due diligence checks.
- Managed a high volume of client data, maintaining strict confidentiality and adhering to internal policies for information handling.
- Reduced the risk of money laundering and terrorist financing by implementing robust KYC policies and procedures.
- Undertaking research, documents checks, and financial crime risk assessment via internal assessment.
- Enhanced AML/KYC compliance by conducting thorough customer due diligence and risk assessments.
Dispute/Fraud Investigator
Genpact India Pvt Ltd
02.2022 - 12.2023
- Assisted in resolving disputes through evidence and various tools and applications
- Conducted research and analysis on legal issues related to dispute resolution cases
- Prepared and reviewed legal documentation
- Assisted in the coordination of dispute resolution processes
- Conduct financial crimes risk management investigations at all levels and fill out and file Chargeback and fraud reports in VISA
- Interpret evidence from internal and external tools and systems to determine the legitimacy of customer behavior across multiple products
- Review system data and follow client procedures to investigate, decide, and document transaction monitoring alerts
- Assist in the development and administering of training initiatives
- Acts as a Subject Matter Expert (SME) in dispute-related processes.
Education
Bachelor of Commerce -
University of Delhi, North Campus
09.2018 - 05.2021
Skills
Fast Learner
Customer Service
Communication
Regulatory Compliance
Risk Mitigation
Fraud Detection
AML Compliance
Dispute Resolution
Transaction monitoring
Analytical Thinking
Accomplishments
- Received Silver award in quarterly RNR
- Received Bronze award in quarterly RNR
- Always contribute maximum numbers of production along with the accuracy
Timeline
FinCrime Analyst - KYB
Revolut Technologies India Pvt Ltd
12.2023 - Current
Dispute/Fraud Investigator
Genpact India Pvt Ltd
02.2022 - 12.2023
Bachelor of Commerce -
University of Delhi, North Campus
09.2018 - 05.2021