Amaan Shaikh
Senior Client Service Executive
Mumbai
Summary
Dynamic Senior Client Service Executive with a proven track record at Medusind Solution India Pvt Ltd, enhancing client satisfaction through effective communication and innovative problem-solving. Skilled in operations management and team leadership, I have successfully mentored staff and improved organizational performance, driving strategic business initiatives.
Overview
5
5
years of professional experience
Work History
Senior Client Service Executive
Medusind Solution India Pvt Ltd
04.2022 - 05.2026
- Need to call or check on website with insurance for patient insurance plan
- Enhanced client (Provider) satisfaction by streamlining communication channels and improving response times.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
- Prepared annual data to determine metrics for operational performance.
- Reviewed employee concerns and new opportunities to drive business strategies.
Accounts Receivable Analyst
Gebbs
06.2021 - 02.2022
- Mitigated disputes over invoices by liaising between internal departments and clients, ensuring clear communication and swift resolution of issues.
- Posted cash receipts to customer accounts to maintain current and accurate account balances.
- Prepared spreadsheets using formulas, V-lookup and other intermediate and advanced Microsoft Excel skills.
- To co-ordinate with insurance for medical claims
Education
B.com SYJC -
Mumbai University
Clara's College Of Commerce.HSC 12th Standard. -
Mumbai University
Cwc College Of Commerce And ArtsSkills
Customer relations
Team player
Team leadership
Administrative skills
Problem resolution
Team building
Operations management
Staff training
Quality management
Financial management
Purchasing
Staff development
Timeline
Senior Client Service Executive
Medusind Solution India Pvt Ltd
04.2022 - 05.2026
Accounts Receivable Analyst
Gebbs
06.2021 - 02.2022
B.com SYJC -
Mumbai University
HSC 12th Standard. -
Mumbai University