Aman Kumar

• Monitor systems and identify performance issues proactively

• Work within strict time frames and elevate incidents within defined timeframes

• Test all changes to networks, hardware, software, and hosted applications

• Monitors service delivery compliance to budget, quality standards and customer and business stakeholder

• Provide production systems support that may include duties such as deployment, configuration, monitoring and troubleshooting of Cloud Infrastructure services 24 X7, production SAAS environments

• Experience in supporting Linux based infrastructure services (web, nfs, sftp, DNS, LDAP etc)

• Build and support Linux based network services (load balancer, routers, firewalls)

• Performance monitoring and tuning the RedHat for most optimal operational efficiency

• Ability to Document existing and new infrastructure deployments using Run Book and architecture diagrams

• Collaborate with technical/business teams assess requirements and recommend solutions

• Handle off-hour escalations as needed

• Working as a Yield Enhancement Engineer
• SOP formation
• Audits
• Kept up-to-date knowledge of relevant regulations to verify work complied with legislation.
• Conducted risk assessments to add control measures, creating healthier and safer environment.
• Researched and analyzed customer design proposals, specifications and manuals to verify feasibility of projects.
• Created procedures for reviewing, evaluating and inspecting engineering projects for increased efficiency.
• Optimized team training and staff development.
• Achieved service time and quality targets.