Dynamic banking professional with over 14 years of expertise in trade finance operations, regulatory compliance, and client service excellence. Adept at managing high-performing teams, streamlining operational processes, and ensuring adherence to internal/regulatory policies. Recognized for innovative problem-solving, effective audit management, and achieving process efficiencies aligned with global best practices. Proven ability to lead trade operations while minimizing risk and enhancing client satisfaction.
• Handled trade transactions of corporate clients in Commercial banking division of Gurgaon Mega branch at front desk.
• Handled both current account and capital account transactions.
• Coordinated between branch, backend operations team, corporate clients and relationship team.