AMAN SAXENA
Noida
Summary
To have a successful career in the hospitality industry, with optimum use of my skills, knowledge, and experience towards the growth of the organization, as well as my own overall development.
Overview
7
7
years of professional experience
Work History
Food & Beverage Executive
Lemon Tree Hotels
Ghaziabad
08.2024 - 11.2025
- Responsible for overseeing the day-to-day operations of the restaurant and in-room dining, with an overview of banqueting as well. Responsible for handling the team to ensure that everything is aligned.
- Responsible for conducting the departmental briefing on a daily basis.
- Responsible for looking after guest service, safety, and the well-being of guests with proper feedback.
- Responsible for complete opening and closing, with inventory and stock management.
Senior Food And Beverage Associate/Bartender
ITC Royal Bengal & ITC Sonar
Kolkata
05.2023 - 05.2024
- Responsible for preparing cocktails and mocktails for the bar and restaurant.
- Responsible for bar opening and closing.
- Responsible for interacting with guests, upselling, meeting customer needs, preferences, and making recommendations.
- Responsible for proper alcohol handling, sanitation, and safety procedures, and maintaining appropriate dating, labeling, and rotation of all beverage items.
- Responsible for maintaining the bar book.
- Responsible for restocking and replenishing bar inventory and supplies.
Guest Service Associate
The Westin
Kolkata
07.2021 - 04.2023
- Responsible for being the section holder.
- Cleaning of working areas in accordance with HACCP standards.
- Handling phone inquiries and reservations in a courteous and prompt manner.
- Handling cashiering duties as needed.
- Taken care of CCG (crockery, cutlery, glassware).
- Checking food quality and quantity before picking up and dispatching the food order.
- Responsible for driven Guest Voice.
- Handling POS (Micros System).
Industrial Training
Hyatt Regency
Gurugram
01.2019 - 06.2019
- Completed training in all four departments.
- Learned about bar equipment and restaurant setup.
- Served food and beverages to guests in a friendly, professional manner.
- I took orders and relayed them to the kitchen, ensuring accuracy and timeliness.
- Learned the buffet setup, making mise en place for the front area.
Education
Bachelor of Hotel Management -
Amrapali University
Haldwani, Uttarakhand03-2021
Intermediate - P.C.M
St. Paul's Sr. Sec. School
Haldwani, Uttarakhand03-2017
Skills
- Hospitality management
- Team management
- Restaurant planning and management
- Food and beverage service
- Customer satisfaction
- Guest voice
- Cost control
- Quality adherence
- Upselling techniques
- Attention to detail
Accomplishments
- Participated in the prestigious Aero India 2023, managed by Sheraton Grand Bangalore Hotel at Brigade Gateway, from 12/02/23 to 02/17/23.
- Participated in the G20 Summit, managed by ITC Narmada in Gujarat.
- Guest Voice Champion of the Month at The Westin Kolkata.
- Nominee for the Top Contender Annual Guest Voice Champion Award at The Westin Kolkata.
- Jack Daniels Workshop organized by AIHM.
- Monin Master Class organized by AIHM.
Passions
- Guest interaction; passionate about serving the guests, empathy is the key to understanding the guest and making them feel special and happy
- Bartending; I enjoy seeing people have a good time and contributing to their experience by serving them specially crafted beverages
- Sports; passionate about staying active, whether it's through playing cricket or badminton
Personal Information
- Date of birth: 08/16/1999
- Marital status: Unmarried
- Languages: English, Hindi
Timeline
Food & Beverage Executive
Lemon Tree Hotels
08.2024 - 11.2025
Senior Food And Beverage Associate/Bartender
ITC Royal Bengal & ITC Sonar
05.2023 - 05.2024
Guest Service Associate
The Westin
07.2021 - 04.2023
Industrial Training
Hyatt Regency
01.2019 - 06.2019
Bachelor of Hotel Management -
Amrapali University
Intermediate - P.C.M
St. Paul's Sr. Sec. School